feat(pages): help-page (support) queue — stream, snapshot, respond, close

Phase 2 of docs/ADMIN_CONTROLS.md: surface the in-game help-page queue to the
website.

- BridgePages.cs: the queue has no EventSink, so it is polled (PageSweepSeconds,
  default 5s) and diffed, keyed by sender serial (one page per player) ->
  page.new / page.updated / page.closed. Inbound pages.snapshot -> pages.list;
  page.respond delivers a staff reply to the player (online: a gump now; offline:
  queued for next login; shows as "Staff") and can close; page.close removes it.
- BridgeConfig/Bridge.cfg: PageSweepSeconds. BridgeBoot: reload re-arms the poll,
  status reports it.
- sidecar/src/web.rs: GET /pages, POST /pages/{id}/respond, POST /pages/{id}/close.
- INTEGRATION.md: page events (§4) and endpoints (§6).
- tools/scaffolding/BridgePageProbe.cs: gated headless verification.

Verified live (probe-seeded tickets): snapshot returns the queue, the poll emits
page.new for both and page.closed on removal, respond -> 200, close removes the
page, unknown page -> 404.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_0114TpmrNW4wNXsHq5CR72jQ
This commit is contained in:
2026-07-13 02:54:19 -05:00
parent 11169c52a6
commit 17e1c91fb3
8 changed files with 572 additions and 1 deletions

View File

@@ -159,6 +159,7 @@ namespace Server.Custom.Bridge
case "reload":
BridgeConfig.Load();
BridgeSweeps.Rearm();
BridgePages.Rearm();
e.Mobile.SendMessage("Bridge: {0}", BridgeConfig.Describe());
e.Mobile.SendMessage("Bridge: sweeps re-armed; endpoint changes take effect on reconnect.");
break;
@@ -181,6 +182,7 @@ namespace Server.Custom.Bridge
BridgeLink.Connected, BridgeLink.Depth, BridgeLink.Sent, BridgeLink.Dropped,
BridgeLink.Received, BridgeLink.Connects, BridgeLink.WriteErrors);
e.Mobile.SendMessage("Bridge: {0}", BridgeSweeps.Status());
e.Mobile.SendMessage("Bridge: {0}", BridgePages.Status());
break;
}
}

View File

@@ -17,6 +17,7 @@ namespace Server.Custom.Bridge
public static int StatSweepSeconds { get; private set; }
public static int DecaySweepSeconds { get; private set; }
public static int EconomySweepSeconds { get; private set; }
public static int PageSweepSeconds { get; private set; }
public static string LinkUrl { get; private set; }
@@ -50,6 +51,9 @@ namespace Server.Custom.Bridge
StatSweepSeconds = Config.Get("Bridge.StatSweepSeconds", 30);
DecaySweepSeconds = Config.Get("Bridge.DecaySweepSeconds", 60);
EconomySweepSeconds = Config.Get("Bridge.EconomySweepSeconds", 300);
PageSweepSeconds = Config.Get("Bridge.PageSweepSeconds", 5);
if (PageSweepSeconds < 1)
PageSweepSeconds = 1;
LinkUrl = Config.Get("Bridge.LinkUrl", "https://yoursite/link");

View File

@@ -0,0 +1,420 @@
using System;
using System.Collections.Generic;
using System.Text;
using Server.Accounting;
using Server.Engines.Help;
namespace Server.Custom.Bridge
{
/// <summary>
/// The in-game help-page (support ticket) queue, surfaced to the website.
///
/// A player who uses the Help button creates a <see cref="PageEntry"/> — sender, message,
/// type, location, and (once a staffer claims it) a handler. The queue lives in memory with
/// no EventSink, so — like the sweeps in <see cref="BridgeSweeps"/> — it is polled and diffed:
/// a page appearing emits <c>page.new</c>, one leaving emits <c>page.closed</c>, and a
/// handled-state change emits <c>page.updated</c>. The whole open queue is also available on
/// demand via the <c>pages.snapshot</c> request (the backfill a dashboard uses on connect).
///
/// A page is keyed by its sender's serial: the queue enforces one page per sender
/// (PageQueue.Contains), so the sender serial is a stable page id.
///
/// Inbound <c>page.respond</c> delivers a message to the player exactly as an in-game staff
/// response does (online: a gump now; offline: queued for next login), optionally closing the
/// page; <c>page.close</c> just removes it. Both run on the Core thread.
/// </summary>
public static class BridgePages
{
private static readonly DateTime Epoch = new DateTime(1970, 1, 1, 0, 0, 0, DateTimeKind.Utc);
private static Timer _timer;
private static long _sweeps, _new, _closed, _updated;
private struct Seen
{
public long SentMs;
public bool Handled;
}
// sender serial -> last-seen page identity. Core-thread only.
private static readonly Dictionary<int, Seen> _seen = new Dictionary<int, Seen>();
public static void Initialize()
{
if (!BridgeConfig.Enabled)
return;
BridgeBoot.RegisterHandler("pages.snapshot", OnSnapshot);
BridgeBoot.RegisterHandler("page.respond", OnRespond);
BridgeBoot.RegisterHandler("page.close", OnClose);
EventSink.ServerStarted += OnServerStarted;
}
private static void OnServerStarted()
{
Baseline();
Rearm();
}
/// <summary>Stops and recreates the poll timer from current config. Called by `[bridge reload`.</summary>
public static void Rearm()
{
if (_timer != null)
{
_timer.Stop();
_timer = null;
}
var iv = TimeSpan.FromSeconds(BridgeConfig.PageSweepSeconds);
_timer = Timer.DelayCall(iv, iv, Sweep);
}
public static string Status()
{
return String.Format(
"pages(sweeps={0} new={1} closed={2} updated={3} open={4})",
_sweeps, _new, _closed, _updated, _seen.Count);
}
/// <summary>Seeds _seen from the current queue without emitting, so a restart/reload does not
/// re-announce pages already open.</summary>
private static void Baseline()
{
_seen.Clear();
foreach (PageEntry e in PageQueue.List)
{
if (e == null || e.Sender == null)
continue;
_seen[e.Sender.Serial.Value] = new Seen { SentMs = ToMs(e.Sent), Handled = e.Handler != null };
}
}
// ---- poll ----
private static void Sweep()
{
try
{
_sweeps++;
var cur = new Dictionary<int, PageEntry>();
foreach (PageEntry e in PageQueue.List)
{
if (e == null || e.Sender == null)
continue;
cur[e.Sender.Serial.Value] = e;
}
// Closed: keys in _seen no longer present.
if (_seen.Count > 0)
{
List<int> gone = null;
foreach (var kv in _seen)
{
if (!cur.ContainsKey(kv.Key))
{
if (gone == null)
gone = new List<int>();
gone.Add(kv.Key);
}
}
if (gone != null)
{
foreach (var id in gone)
{
EmitClosed(id);
_seen.Remove(id);
}
}
}
// New / replaced / handled-state changed.
foreach (var kv in cur)
{
var e = kv.Value;
long sentMs = ToMs(e.Sent);
bool handled = e.Handler != null;
Seen prev;
if (!_seen.TryGetValue(kv.Key, out prev))
{
EmitNew(e);
}
else if (prev.SentMs != sentMs)
{
// Same sender, different page (they cancelled and re-paged within a tick).
EmitClosed(kv.Key);
EmitNew(e);
}
else if (prev.Handled != handled)
{
EmitUpdated(e);
}
_seen[kv.Key] = new Seen { SentMs = sentMs, Handled = handled };
}
}
catch (Exception ex)
{
Console.WriteLine("[Bridge] page sweep threw: {0}", ex.Message);
}
}
// ---- outbound ----
private static void EmitNew(PageEntry e)
{
_new++;
var sb = BridgeJson.Begin("page.new").Str("pageId", PageId(e));
AppendPageTail(sb, e);
BridgeLink.Emit(sb.End());
}
private static void EmitUpdated(PageEntry e)
{
_updated++;
var sb = BridgeJson.Begin("page.updated").Str("pageId", PageId(e));
AppendPageTail(sb, e);
BridgeLink.Emit(sb.End());
}
private static void EmitClosed(int serial)
{
_closed++;
BridgeLink.Emit(BridgeJson.Begin("page.closed")
.Str("pageId", "0x" + serial.ToString("X"))
.End());
}
private static void OnSnapshot(Dictionary<string, object> o)
{
var reqId = BridgeJson.GetString(o, "reqId");
var sb = BridgeJson.Begin("pages.list");
if (reqId != null)
sb.Str("reqId", reqId);
sb.Append(",\"pages\":[");
bool first = true;
foreach (PageEntry e in PageQueue.List)
{
if (e == null || e.Sender == null)
continue;
if (!first)
sb.Append(',');
first = false;
sb.Append("{\"pageId\":\"0x").Append(e.Sender.Serial.Value.ToString("X")).Append('"');
AppendPageTail(sb, e);
sb.Append('}');
}
sb.Append(']');
BridgeLink.Emit(sb.End());
}
/// <summary>Appends every page field except the opening pageId, each comma-prefixed, so it
/// works both after Begin(...) (events) and after a manual `{"pageId":..` (snapshot array).</summary>
private static void AppendPageTail(StringBuilder sb, PageEntry e)
{
sb.Append(",\"sender\":");
WriteSender(sb, e.Sender);
sb.Str("type", e.Type.ToString());
sb.Str("message", e.Message ?? "");
sb.Str("map", e.PageMap == null ? null : e.PageMap.Name);
sb.Num("x", e.PageLocation.X);
sb.Num("y", e.PageLocation.Y);
sb.Num("z", e.PageLocation.Z);
sb.Num("sentMs", ToMs(e.Sent));
sb.Bool("handled", e.Handler != null);
if (e.Handler != null)
sb.Str("handler", e.Handler.Name);
}
private static void WriteSender(StringBuilder sb, Mobile m)
{
if (m == null)
{
sb.Append("null");
return;
}
sb.Append("{\"serial\":\"0x").Append(m.Serial.Value.ToString("X")).Append('"');
sb.Append(",\"name\":");
BridgeJson.Escape(sb, m.Name ?? "");
var acct = m.Account as Account;
if (acct != null)
{
sb.Append(",\"acct\":");
BridgeJson.Escape(sb, acct.Username);
var webId = BridgeAccountLink.WebIdFor(acct);
if (webId != null)
{
sb.Append(",\"webId\":");
BridgeJson.Escape(sb, webId);
}
}
sb.Append('}');
}
// ---- inbound ----
/// <summary>page.respond {reqId, pageId, message, close?}. Delivers a staff response to the
/// player and optionally closes the page.</summary>
private static void OnRespond(Dictionary<string, object> o)
{
var reqId = BridgeJson.GetString(o, "reqId");
var pageId = BridgeJson.GetString(o, "pageId");
var message = BridgeJson.GetString(o, "message");
bool close = GetBool(o, "close");
if (String.IsNullOrEmpty(message))
{
Err(reqId, "respond", pageId, "missing message");
return;
}
var e = Find(pageId);
if (e == null)
{
Err(reqId, "respond", pageId, "unknown page");
return;
}
try
{
// Same delivery as an in-game staff response: a null handler shows as "Staff".
// ResponseEntry queues for an offline sender; SendGump delivers now if online.
var re = new ResponseEntry(e.Sender, null, message);
re.SendGump();
if (close)
PageQueue.Remove(e);
Ok(reqId, "respond", pageId, close);
}
catch (Exception ex)
{
Console.WriteLine("[Bridge] page.respond threw: {0}", ex.Message);
Err(reqId, "respond", pageId, "internal error");
}
}
/// <summary>page.close {reqId, pageId}. Removes the page from the queue.</summary>
private static void OnClose(Dictionary<string, object> o)
{
var reqId = BridgeJson.GetString(o, "reqId");
var pageId = BridgeJson.GetString(o, "pageId");
var e = Find(pageId);
if (e == null)
{
Err(reqId, "close", pageId, "unknown page");
return;
}
try
{
PageQueue.Remove(e);
Ok(reqId, "close", pageId, true);
}
catch (Exception ex)
{
Console.WriteLine("[Bridge] page.close threw: {0}", ex.Message);
Err(reqId, "close", pageId, "internal error");
}
}
private static void Ok(string reqId, string action, string pageId, bool closed)
{
var sb = BridgeJson.Begin("page.ok");
if (reqId != null) sb.Str("reqId", reqId);
sb.Str("action", action);
if (pageId != null) sb.Str("pageId", pageId);
sb.Bool("closed", closed);
BridgeLink.Emit(sb.End());
}
private static void Err(string reqId, string action, string pageId, string reason)
{
var sb = BridgeJson.Begin("page.error");
if (reqId != null) sb.Str("reqId", reqId);
sb.Str("action", action);
if (pageId != null) sb.Str("pageId", pageId);
sb.Str("reason", reason);
BridgeLink.Emit(sb.End());
}
// ---- helpers ----
private static PageEntry Find(string pageId)
{
int serial;
if (!TryParseSerial(pageId, out serial))
return null;
foreach (PageEntry e in PageQueue.List)
{
if (e != null && e.Sender != null && e.Sender.Serial.Value == serial)
return e;
}
return null;
}
private static string PageId(PageEntry e)
{
return "0x" + e.Sender.Serial.Value.ToString("X");
}
private static long ToMs(DateTime dt)
{
return (long)(dt.ToUniversalTime() - Epoch).TotalMilliseconds;
}
private static bool GetBool(Dictionary<string, object> o, string key)
{
object v;
if (o != null && o.TryGetValue(key, out v) && v is bool)
return (bool)v;
return false;
}
private static bool TryParseSerial(string s, out int value)
{
value = 0;
if (String.IsNullOrEmpty(s))
return false;
try
{
s = s.Trim();
if (s.StartsWith("0x", StringComparison.OrdinalIgnoreCase))
value = Convert.ToInt32(s.Substring(2), 16);
else
value = Convert.ToInt32(s, 10);
return true;
}
catch
{
return false;
}
}
}
}