feat(moderation): appeals (6c) + Discord reversal on approve (6d)
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Players whose linked Discord identity was banned or muted can now submit
an appeal from the portal and track it; staff get a queue in the admin
moderation section to claim and resolve (approve/deny) appeals. Approving
a ban/mute appeal best-effort asks the Discord bot to reverse the action
(unban / clear timeout) via the internal API and posts a mod-log embed; a
down bot never fails the resolution (reversal_status is recorded).

- Schema: new server-owned `appeals` table (no cross-owner FK to
  mod_actions; existence validated in app code).
- Server: model/appeals/* + player appeals controller (submit/mine/
  eligible/withdraw) and admin queue handlers (list/claim/resolve/
  per-user) under the existing admin+moderator gate; one-active-appeal
  enforced app-side; eligibility keyed on the caller's linked Discord id.
- 6d: bot POST /internal/mod-reverse (+ modLog.postReversal) and
  server botInternalClient.reverseModAction, wired into resolve().
- Client: admin Appeals queue + resolve modal, ModerationUser appeals
  tab, player Appeals page (submit/withdraw), nav + routes + api methods.
- Docs: swagger annotations + component schemas, regenerated output.
- Tests: appeals controller + pure suites (server npm test 224 green).

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01XmHdsbnLzDMAVQkAoTQSBe
This commit is contained in:
2026-07-18 22:01:06 -05:00
parent 5f09ab1146
commit 028ba8c5e4
23 changed files with 3084 additions and 9 deletions

View File

@@ -573,6 +573,35 @@ CREATE TABLE IF NOT EXISTS mod_actions (
INDEX idx_mod_actions_target (guild_id, target_user_id, created_at)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4;
-- Player-submitted moderation appeals (Phase 6c). Unlike mod_actions above, this
-- table is SERVER-owned — written and read only by the main site (the player
-- appeals controller and the admin moderation queue), never by the bot. A player
-- appeals one of their own ban/mute mod_actions; staff triage the queue, and an
-- approval optionally triggers an automatic Discord reversal (Phase 6d) whose
-- outcome is recorded in reversal_status. mod_action_id is a plain column with NO
-- hard FK to the bot-owned mod_actions table (cross-owner FK avoided on purpose,
-- matching posts.announce_job_id) — existence is validated in app code. user_id
-- is the appealing site account; discord_user_id is the snowflake the appeal is
-- for (snapshotted from mod_actions.target_user_id at submit time).
CREATE TABLE IF NOT EXISTS appeals (
id INT AUTO_INCREMENT PRIMARY KEY,
mod_action_id INT NOT NULL,
discord_user_id VARCHAR(32) NOT NULL,
action_type ENUM('ban','mute') NOT NULL,
user_id INT NULL,
status ENUM('pending','under_review','approved','denied','withdrawn') NOT NULL DEFAULT 'pending',
submitted_text TEXT NOT NULL,
staff_response TEXT NULL,
handled_by_user_id INT NULL,
handled_by_tag VARCHAR(120) NULL,
reversal_status ENUM('none','done','failed') NOT NULL DEFAULT 'none',
submitted_at DATETIME NOT NULL DEFAULT CURRENT_TIMESTAMP,
resolved_at DATETIME NULL,
CONSTRAINT fk_appeal_user FOREIGN KEY (user_id) REFERENCES users(id) ON DELETE SET NULL,
INDEX idx_appeals_status (status, submitted_at),
INDEX idx_appeals_action (mod_action_id)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4;
-- Standing warnings, separate from mod_actions so /warnings can list active
-- warnings per user. expires_at is unused in Phase 2 (no decay/escalation
-- yet — deferred, see mute/warn command comments) but the column is cheap to