feat(moderation): appeals (6c) + Discord reversal on approve (6d)
Players whose linked Discord identity was banned or muted can now submit an appeal from the portal and track it; staff get a queue in the admin moderation section to claim and resolve (approve/deny) appeals. Approving a ban/mute appeal best-effort asks the Discord bot to reverse the action (unban / clear timeout) via the internal API and posts a mod-log embed; a down bot never fails the resolution (reversal_status is recorded). - Schema: new server-owned `appeals` table (no cross-owner FK to mod_actions; existence validated in app code). - Server: model/appeals/* + player appeals controller (submit/mine/ eligible/withdraw) and admin queue handlers (list/claim/resolve/ per-user) under the existing admin+moderator gate; one-active-appeal enforced app-side; eligibility keyed on the caller's linked Discord id. - 6d: bot POST /internal/mod-reverse (+ modLog.postReversal) and server botInternalClient.reverseModAction, wired into resolve(). - Client: admin Appeals queue + resolve modal, ModerationUser appeals tab, player Appeals page (submit/withdraw), nav + routes + api methods. - Docs: swagger annotations + component schemas, regenerated output. - Tests: appeals controller + pure suites (server npm test 224 green). Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com> Claude-Session: https://claude.ai/code/session_01XmHdsbnLzDMAVQkAoTQSBe
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server/src/model/appeals/appeals.pure.js
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48
server/src/model/appeals/appeals.pure.js
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// Pure helpers for the moderation-appeals feature (Phase 6c). No DB access —
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// just the status/type vocabularies and row-shaping so both the model layer and
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// the tests can reason about appeal state without a database.
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// Terminal statuses: an appeal that has reached one of these is closed and can
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// no longer be withdrawn, claimed, or resolved.
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const TERMINAL = new Set(['approved', 'denied', 'withdrawn'])
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// Active statuses: an appeal that still occupies the "one active appeal per
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// action" slot. A player cannot open a second appeal for a mod_action while one
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// of these is outstanding.
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const ACTIVE = new Set(['pending', 'under_review'])
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// Only bans and mutes are appealable (kicks/warns are not — a kick is not a
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// standing state, and a warn carries no access restriction to reverse).
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const APPEALABLE_TYPES = new Set(['ban', 'mute'])
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// True if a status is one an appeal can still transition away from.
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function isTerminal(status) {
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return TERMINAL.has(status)
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}
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function isActive(status) {
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return ACTIVE.has(status)
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}
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function isAppealableType(actionType) {
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return APPEALABLE_TYPES.has(actionType)
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}
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// Map an approve/deny resolution to the reversal_status the row should carry.
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// A denial never reverses; an approval only reverses when the underlying action
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// is appealable (ban/mute) and the bot call succeeded.
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function reversalStatusFor({ status, actionType, botOk }) {
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if (status !== 'approved') return 'none'
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if (!APPEALABLE_TYPES.has(actionType)) return 'none'
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return botOk ? 'done' : 'failed'
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}
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module.exports = {
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TERMINAL,
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ACTIVE,
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APPEALABLE_TYPES,
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isTerminal,
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isActive,
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isAppealableType,
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reversalStatusFor,
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}
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