diff --git a/client/src/App.jsx b/client/src/App.jsx
index 8c428e8..fcb4241 100644
--- a/client/src/App.jsx
+++ b/client/src/App.jsx
@@ -18,6 +18,7 @@ import About from './routes/public/About.jsx'
 import Status from './routes/public/Status.jsx'
 import Shard from './routes/public/Shard.jsx'
 import ShardActivity from './routes/public/ShardActivity.jsx'
+import ChampSpawns from './routes/public/ChampSpawns.jsx'
 import Wiki from './routes/wiki/Wiki.jsx'
 import WikiArticle from './routes/wiki/WikiArticle.jsx'
 import CmsPage from './routes/public/CmsPage.jsx'
@@ -36,6 +37,7 @@ import ActivityAdmin from './routes/admin/views/ActivityAdmin.jsx'
 import BotActivityAdmin from './routes/admin/views/BotActivityAdmin.jsx'
 import DiscordBotAdmin from './routes/admin/views/DiscordBotAdmin.jsx'
 import ShardAdmin from './routes/admin/views/ShardAdmin.jsx'
+import ShardOps from './routes/admin/views/ShardOps.jsx'
 import AdminCharacters from './routes/admin/views/AdminCharacters.jsx'
 import AdminCharacter from './routes/admin/views/AdminCharacter.jsx'
 import AuthProvidersAdmin from './routes/admin/views/AuthProvidersAdmin.jsx'
@@ -77,6 +79,7 @@ export default function App() {
             <Route path="/site/status" element={<Status />} />
             <Route path="/site/shard" element={<Shard />} />
             <Route path="/site/shard/activity" element={<ShardActivity />} />
+            <Route path="/site/champs" element={<ChampSpawns />} />
             <Route path="/wiki" element={<Wiki />} />
             <Route path="/wiki/:slug" element={<WikiArticle />} />
             {/* CMS pages: top-level /:slug, matched only after the named routes
@@ -121,6 +124,14 @@ export default function App() {
             <Route path="bot-activity" element={<BotActivityAdmin />} />
             <Route path="discord-bot" element={<DiscordBotAdmin />} />
             <Route path="shard" element={<ShardAdmin />} />
+            <Route
+              path="shard-ops"
+              element={
+                <RoleGate roles={['admin', 'moderator']}>
+                  <ShardOps />
+                </RoleGate>
+              }
+            />
             <Route path="characters" element={<AdminCharacters />} />
             <Route path="characters/:serial" element={<AdminCharacter />} />
             <Route path="auth-providers" element={<AuthProvidersAdmin />} />
diff --git a/client/src/api/client.js b/client/src/api/client.js
index 0ca383e..a5c36a3 100644
--- a/client/src/api/client.js
+++ b/client/src/api/client.js
@@ -94,6 +94,7 @@ export const api = {
     economy: (limit) => req(`/public/shard/economy${limit ? `?limit=${limit}` : ''}`),
     online: () => req('/public/shard/online'),
     idoc: () => req('/public/shard/idoc'),
+    champs: () => req('/public/shard/champs'),
   },
   // Full paths (incl. /api/v1) for the browser EventSource — the req() wrapper is
   // fetch-only, so SSE subscribers build the URL from here. The admin stream
@@ -259,6 +260,20 @@ export const api = {
     postTownCrier: (data) => req('/admin/uo-link/towncrier', { method: 'POST', body: data }),
     deleteTownCrier: (id) => req(`/admin/uo-link/towncrier/${encodeURIComponent(id)}`, { method: 'DELETE' }),
 
+    // ----- in-game staff operations: write plane + support queue (admin/moderator) -----
+    // `actor` is stamped server-side from the session — never sent from here.
+    shardOps: {
+      kick: (data) => req('/admin/shard/kick', { method: 'POST', body: data }),
+      ban: (data) => req('/admin/shard/ban', { method: 'POST', body: data }),
+      unban: (account) => req('/admin/shard/unban', { method: 'POST', body: { account } }),
+      broadcast: (data) => req('/admin/shard/broadcast', { method: 'POST', body: data }),
+      pages: () => req('/admin/shard/pages'),
+      respondPage: (id, data) =>
+        req(`/admin/shard/pages/${encodeURIComponent(id)}/respond`, { method: 'POST', body: data }),
+      closePage: (id) => req(`/admin/shard/pages/${encodeURIComponent(id)}/close`, { method: 'POST' }),
+      audit: (limit) => req(`/admin/shard/audit${limit ? `?limit=${limit}` : ''}`),
+    },
+
     // ----- Email delivery / Gmail OAuth2 (admin only) -----
     getEmailConfig: () => req('/admin/email/config'),
     saveEmailConfig: (data) => req('/admin/email/config', { method: 'PUT', body: data }),
diff --git a/client/src/components/CharacterSheet.jsx b/client/src/components/CharacterSheet.jsx
index 34bdb9e..72f247d 100644
--- a/client/src/components/CharacterSheet.jsx
+++ b/client/src/components/CharacterSheet.jsx
@@ -1,6 +1,12 @@
 // Reusable character-sheet renderer for the char.profile shape returned by
 // /public/shard/char/:serial. Presentational only — the parent handles loading
 // and errors. Styled with the shared theme vocabulary (panel/grid/stat tiles).
+//
+// `moderation` opts in the in-game kick/ban controls for the character's account;
+// they self-gate to staff (ShardAccountActions), so passing it from a page a
+// player can reach is safe.
+
+import ShardAccountActions from './ShardAccountActions.jsx'
 
 const RESIST_LABELS = { phys: 'Physical', fire: 'Fire', cold: 'Cold', pois: 'Poison', energy: 'Energy' }
 
@@ -28,7 +34,7 @@ function Vital({ label, cur, max }) {
   )
 }
 
-export default function CharacterSheet({ char }) {
+export default function CharacterSheet({ char, moderation = false }) {
   if (!char) return null
   const stats = char.stats || {}
   const resist = stats.resist || {}
@@ -58,6 +64,14 @@ export default function CharacterSheet({ char }) {
         <span className="sans dim" style={{ fontSize: '0.76rem', marginLeft: 'auto' }}>{char.serial}</span>
       </div>
 
+      {/* Staff moderation for this character's account (self-gates to staff). */}
+      {moderation && char.acct && (
+        <div style={{ display: 'flex', flexDirection: 'column', gap: 10, padding: '12px 14px', border: '1px solid var(--line-soft)', borderRadius: 10, background: 'rgba(255,255,255,0.02)' }}>
+          <span className="sans dim" style={{ fontSize: '0.76rem' }}>Account <strong style={{ color: 'var(--ink)' }}>{char.acct}</strong></span>
+          <ShardAccountActions account={char.acct} />
+        </div>
+      )}
+
       {/* Core stats */}
       <section>
         <div className="field-label" style={{ marginBottom: 8 }}>Attributes</div>
diff --git a/client/src/components/GameAccounts.jsx b/client/src/components/GameAccounts.jsx
index c4180f8..fccc8b8 100644
--- a/client/src/components/GameAccounts.jsx
+++ b/client/src/components/GameAccounts.jsx
@@ -1,6 +1,7 @@
 import { useCallback, useEffect, useState } from 'react'
 import { Link } from 'react-router-dom'
 import { Loading, ErrorState } from './PageState.jsx'
+import ShardAccountActions from './ShardAccountActions.jsx'
 
 // Shared game-account linking + character roster, used by both the player portal
 // (/player) and the staff account page (/admin/account). `scope` is the api
@@ -107,7 +108,7 @@ function AccountRoster({ scope, account, charTo }) {
   )
 }
 
-export default function GameAccounts({ scope, charTo, readOnly = false }) {
+export default function GameAccounts({ scope, charTo, readOnly = false, moderation = false }) {
   const [accounts, setAccounts] = useState(null)
   const [error, setError] = useState('')
 
@@ -156,6 +157,7 @@ export default function GameAccounts({ scope, charTo, readOnly = false }) {
           <div className="sans" style={{ color: 'var(--accent)', fontSize: '0.7rem', letterSpacing: '0.12em', textTransform: 'uppercase', marginBottom: 12 }}>
             {a.account}
           </div>
+          {moderation && <ShardAccountActions account={a.account} style={{ marginBottom: 12 }} />}
           <AccountRoster scope={scope} account={a.account} charTo={charTo} />
         </section>
       ))}
diff --git a/client/src/components/ShardAccountActions.jsx b/client/src/components/ShardAccountActions.jsx
new file mode 100644
index 0000000..10510a5
--- /dev/null
+++ b/client/src/components/ShardAccountActions.jsx
@@ -0,0 +1,84 @@
+import { useState } from 'react'
+import { useAuth } from '../contexts/AuthContext.jsx'
+import { api } from '../api/client.js'
+
+// Compact in-game moderation controls (kick / ban / unban) scoped to a single
+// game account. Reused wherever a linked account or character is shown to staff:
+// the admin user-detail account list and the character sheet. Self-gates on role
+// (admin/moderator) so it is safe to render inside components that players also
+// see — a player never gets the controls, and the API enforces the same gate.
+//
+// `actor` is stamped server-side from the session; nothing here sends it. Kick is
+// reversible (they reconnect) so it acts immediately; Ban reveals an inline
+// confirm with an optional duration + reason before it fires.
+export default function ShardAccountActions({ account, style }) {
+  const { user } = useAuth()
+  const [busy, setBusy] = useState('')
+  const [ok, setOk] = useState('')
+  const [err, setErr] = useState('')
+  const [banOpen, setBanOpen] = useState(false)
+  const [durationSec, setDurationSec] = useState('')
+  const [reason, setReason] = useState('')
+
+  // Only staff who can actually use the write plane see the controls.
+  if (!user || !['admin', 'moderator'].includes(user.role) || !account) return null
+
+  async function run(label, fn, done) {
+    setBusy(label); setOk(''); setErr('')
+    try {
+      const r = await fn()
+      setOk(done(r))
+    } catch (e) {
+      setErr(e.message || 'Action failed.')
+    } finally {
+      setBusy('')
+    }
+  }
+
+  const kick = () =>
+    run('kick', () => api.admin.shardOps.kick({ account }), (r) =>
+      `Kicked${r && r.sessions != null ? ` (${r.sessions} session${r.sessions === 1 ? '' : 's'})` : ''}.`,
+    )
+  const unban = () => run('unban', () => api.admin.shardOps.unban(account), () => 'Unbanned.')
+  const ban = () =>
+    run('ban', () =>
+      api.admin.shardOps.ban({
+        account,
+        durationSec: durationSec === '' ? undefined : Number(durationSec),
+        reason: reason.trim() || undefined,
+      }),
+    () => {
+      setBanOpen(false)
+      return `Banned${durationSec ? ` for ${durationSec}s` : ' indefinitely'}.`
+    })
+
+  const btn = { fontSize: '0.72rem', padding: '4px 10px' }
+
+  return (
+    <div className="sans" style={{ display: 'flex', flexDirection: 'column', gap: 8, ...style }}>
+      <div style={{ display: 'flex', flexWrap: 'wrap', alignItems: 'center', gap: 8 }}>
+        <button onClick={kick} disabled={!!busy} className="btn btn-sq" style={btn}>{busy === 'kick' ? '…' : 'Kick'}</button>
+        <button onClick={() => { setBanOpen((v) => !v); setOk(''); setErr('') }} disabled={!!busy} className="btn btn-sq" style={{ ...btn, borderColor: '#d98b84', color: '#d98b84' }}>Ban…</button>
+        <button onClick={unban} disabled={!!busy} className="btn btn-sq" style={btn}>{busy === 'unban' ? '…' : 'Unban'}</button>
+        {ok && <span style={{ color: '#7fd0a4', fontSize: '0.8rem' }}>{ok}</span>}
+        {err && <span style={{ color: '#d98b84', fontSize: '0.8rem' }}>{err}</span>}
+      </div>
+
+      {banOpen && (
+        <div style={{ display: 'flex', flexWrap: 'wrap', alignItems: 'flex-end', gap: 8, padding: '10px 12px', border: '1px solid var(--line)', borderRadius: 8, background: 'rgba(217,139,132,0.06)' }}>
+          <label style={{ display: 'block' }}>
+            <span className="field-label">Duration (sec, blank = permanent)</span>
+            <input type="number" value={durationSec} onChange={(e) => setDurationSec(e.target.value)} className="input" min={0} placeholder="604800" style={{ maxWidth: 150 }} />
+          </label>
+          <label style={{ display: 'block', flex: 1, minWidth: 160 }}>
+            <span className="field-label">Reason (optional)</span>
+            <input type="text" value={reason} onChange={(e) => setReason(e.target.value)} className="input" maxLength={500} placeholder="harassment" autoComplete="off" />
+          </label>
+          <button onClick={ban} disabled={busy === 'ban'} className="btn btn-primary btn-sq" style={{ borderColor: '#d98b84', background: '#d98b84', ...btn }}>
+            {busy === 'ban' ? 'Banning…' : `Confirm ban ${account}`}
+          </button>
+        </div>
+      )}
+    </div>
+  )
+}
diff --git a/client/src/components/SiteHeader.jsx b/client/src/components/SiteHeader.jsx
index e8df12f..65b59aa 100644
--- a/client/src/components/SiteHeader.jsx
+++ b/client/src/components/SiteHeader.jsx
@@ -12,6 +12,7 @@ const NAV = [
   { label: 'Newsletter', to: '/site/newsletter' },
   { label: 'Wiki', to: '/wiki' },
   { label: 'Shard', to: '/site/shard' },
+  { label: 'Champions', to: '/site/champs' },
   { label: 'About', to: '/site/about' },
 ]
 
diff --git a/client/src/lib/shardEvents.js b/client/src/lib/shardEvents.js
index 963cd71..00c70ec 100644
--- a/client/src/lib/shardEvents.js
+++ b/client/src/lib/shardEvents.js
@@ -45,6 +45,24 @@ export function describe(ev) {
       return 'Shard shut down'
     case 'server.crashed':
       return `Shard crashed${p.error ? `: ${p.error}` : ''}`
+    case 'champ.update': {
+      const where = p.name || p.type || 'A champion spawn'
+      if (p.status === 'active' && p.bossUp) return `${where}: boss is up${p.boss ? ` (${p.boss})` : ''}`
+      if (p.status === 'active') return `${where} is active${p.level != null ? ` — level ${p.level}` : ''}`
+      if (p.status === 'cooldown') return `${where} is on cooldown`
+      return `${where} is ${p.status || 'idle'}`
+    }
+    case 'champ.remove':
+      return `A champion spawn ended`
+    // Support (help-page) queue + in-game moderation (admin channel only)
+    case 'page.new':
+      return `New ${p.type || 'help'} page from ${nameOf(p.sender)}`
+    case 'page.updated':
+      return `Help page from ${nameOf(p.sender)} updated${p.handled ? ' (claimed)' : ''}`
+    case 'page.closed':
+      return `Help page ${p.pageId || ''} closed`
+    case 'admin.audit':
+      return `${p.actor || 'Staff'} ${p.action || 'acted'}${p.target ? ` on ${p.target}` : ''}${p.origin ? ` [${p.origin}]` : ''}`
     // Staff / sensitive (admin channel only)
     case 'audit.set':
       return `${nameOf(p.staff) || 'Staff'} set ${p.prop} on ${p.target || p.targetSerial} (${p.old} → ${p.new})`
diff --git a/client/src/routes/admin/AdminLayout.jsx b/client/src/routes/admin/AdminLayout.jsx
index 9cce70b..3073b89 100644
--- a/client/src/routes/admin/AdminLayout.jsx
+++ b/client/src/routes/admin/AdminLayout.jsx
@@ -63,6 +63,7 @@ const NAV = [
     title: 'Moderation',
     items: [
       { to: '/admin/moderation', label: 'Moderation', icon: IconShield, roles: ['admin', 'moderator'] },
+      { to: '/admin/shard-ops', label: 'In-Game Ops', icon: IconShard, roles: ['admin', 'moderator'] },
     ],
   },
   {
@@ -94,6 +95,7 @@ const TITLES = {
   '/admin/wiki': 'Wiki Pages',
   '/admin/hero': 'Hero Editor',
   '/admin/moderation': 'Moderation',
+  '/admin/shard-ops': 'In-Game Ops',
   '/admin/settings': 'Site Settings',
   '/admin/activity': 'Activity Log',
   '/admin/bot-activity': 'Web Bot Activity',
@@ -136,11 +138,13 @@ export default function AdminLayout() {
   const wide = location.pathname === '/admin/hero'
   const modeDot = mode === 'live' ? 'var(--mode-live)' : 'var(--mode-maint)'
 
-  // Moderators only get the moderation section + their own account security.
+  // Moderators only get the moderation section (Discord + in-game ops) + their
+  // own account security.
   const isModerator = user?.role === 'moderator'
+  const MOD_PATHS = ['/admin/moderation', '/admin/shard-ops', '/admin/account']
   const visible = (item) => {
     if (item.roles && !item.roles.includes(user?.role)) return false
-    if (isModerator) return item.to === '/admin/moderation' || item.to === '/admin/account'
+    if (isModerator) return MOD_PATHS.includes(item.to)
     return true
   }
   // Drop items the current role can't see, then drop any now-empty group so an
@@ -178,7 +182,9 @@ export default function AdminLayout() {
   useEffect(() => {
     if (!isModerator) return
     const p = location.pathname
-    if (!p.startsWith('/admin/moderation') && p !== '/admin/account') {
+    const allowed =
+      p.startsWith('/admin/moderation') || p.startsWith('/admin/shard-ops') || p === '/admin/account'
+    if (!allowed) {
       navigate('/admin/moderation', { replace: true })
     }
   }, [isModerator, location.pathname, navigate])
diff --git a/client/src/routes/admin/views/AdminCharacter.jsx b/client/src/routes/admin/views/AdminCharacter.jsx
index db54934..f320f6a 100644
--- a/client/src/routes/admin/views/AdminCharacter.jsx
+++ b/client/src/routes/admin/views/AdminCharacter.jsx
@@ -23,7 +23,7 @@ export default function AdminCharacter() {
       {restarting && <ErrorState message="The game server is restarting — try again shortly." />}
       {forbidden && <ErrorState message="That character is not on an account linked to you." />}
       {error && !restarting && !forbidden && <ErrorState message="Could not load that character right now." />}
-      {!loading && !error && data && <CharacterSheet char={data} />}
+      {!loading && !error && data && <CharacterSheet char={data} moderation />}
     </div>
   )
 }
diff --git a/client/src/routes/admin/views/ShardOps.jsx b/client/src/routes/admin/views/ShardOps.jsx
new file mode 100644
index 0000000..9e33dd5
--- /dev/null
+++ b/client/src/routes/admin/views/ShardOps.jsx
@@ -0,0 +1,269 @@
+import { useCallback, useEffect, useRef, useState } from 'react'
+import { useShardFeed } from '../../../lib/useShardFeed.js'
+import { describe } from '../../../lib/shardEvents.js'
+import { ago } from '../../../lib/format.js'
+import { api } from '../../../api/client.js'
+
+// In-game staff operations: the uo-link write plane (broadcast / kick / ban /
+// unban) and the help-page support queue, plus a live audit log. Open to admins
+// and moderators. The acting staff member (`actor`) is attached server-side from
+// the session — nothing here sends it — so every action is attributable.
+
+function Flash({ ok, err }) {
+  if (ok) return <span className="sans" style={{ color: '#7fd0a4', fontSize: '0.85rem' }}>{ok}</span>
+  if (err) return <span className="sans" style={{ color: '#d98b84', fontSize: '0.85rem' }}>{err}</span>
+  return null
+}
+
+// ── Broadcast ────────────────────────────────────────────────────────────────
+function Broadcast() {
+  const [text, setText] = useState('')
+  const [hue, setHue] = useState('')
+  const [busy, setBusy] = useState(false)
+  const [ok, setOk] = useState('')
+  const [err, setErr] = useState('')
+
+  async function send() {
+    if (!text.trim()) return setErr('Enter a message.')
+    setBusy(true); setOk(''); setErr('')
+    try {
+      await api.admin.shardOps.broadcast({ text: text.trim(), hue: hue === '' ? undefined : Number(hue) })
+      setOk('Broadcast sent.')
+      setText('')
+    } catch (e) {
+      setErr(e.message || 'Could not broadcast.')
+    } finally {
+      setBusy(false)
+    }
+  }
+
+  return (
+    <section style={{ display: 'flex', flexDirection: 'column', gap: 12 }}>
+      <h3 className="display" style={{ margin: 0, fontSize: '1.05rem', color: 'var(--head)' }}>Broadcast</h3>
+      <p className="sans" style={{ margin: 0, color: 'var(--muted)', fontSize: '0.86rem' }}>
+        A system message shown to everyone online right now.
+      </p>
+      <label style={{ display: 'block' }}>
+        <span className="field-label">Message</span>
+        <input type="text" value={text} onChange={(e) => setText(e.target.value)} className="input" maxLength={300} placeholder="Server restart in 5 minutes" autoComplete="off" />
+      </label>
+      <label style={{ display: 'block', maxWidth: 140 }}>
+        <span className="field-label">Hue (optional)</span>
+        <input type="number" value={hue} onChange={(e) => setHue(e.target.value)} className="input" min={0} max={3000} placeholder="53" />
+      </label>
+      <div style={{ display: 'flex', gap: 10, alignItems: 'center' }}>
+        <button onClick={send} disabled={busy} className="btn btn-primary btn-sq">{busy ? 'Sending…' : 'Broadcast'}</button>
+        <Flash ok={ok} err={err} />
+      </div>
+    </section>
+  )
+}
+
+// ── Account actions (kick / ban / unban) ─────────────────────────────────────
+function AccountActions() {
+  const [account, setAccount] = useState('')
+  const [durationSec, setDurationSec] = useState('')
+  const [reason, setReason] = useState('')
+  const [busy, setBusy] = useState('')
+  const [ok, setOk] = useState('')
+  const [err, setErr] = useState('')
+
+  const acct = account.trim()
+  function guard() {
+    if (!acct) {
+      setErr('Enter an account name.')
+      return false
+    }
+    return true
+  }
+
+  async function run(label, fn, done) {
+    if (!guard()) return
+    setBusy(label); setOk(''); setErr('')
+    try {
+      const r = await fn()
+      setOk(done(r))
+    } catch (e) {
+      setErr(e.message || 'Action failed.')
+    } finally {
+      setBusy('')
+    }
+  }
+
+  const kick = () =>
+    run('kick', () => api.admin.shardOps.kick({ account: acct }), (r) => `Kicked ${acct}${r?.sessions != null ? ` (${r.sessions} session${r.sessions === 1 ? '' : 's'})` : ''}.`)
+  const ban = () =>
+    run('ban', () => api.admin.shardOps.ban({ account: acct, durationSec: durationSec === '' ? undefined : Number(durationSec), reason: reason.trim() || undefined }), () => `Banned ${acct}${durationSec ? ` for ${durationSec}s` : ' indefinitely'}.`)
+  const unban = () => run('unban', () => api.admin.shardOps.unban(acct), () => `Unbanned ${acct}.`)
+
+  return (
+    <section style={{ borderTop: '1px solid var(--line-soft)', paddingTop: 22, display: 'flex', flexDirection: 'column', gap: 12 }}>
+      <h3 className="display" style={{ margin: 0, fontSize: '1.05rem', color: 'var(--head)' }}>Account actions</h3>
+      <p className="sans" style={{ margin: 0, color: 'var(--muted)', fontSize: '0.86rem' }}>
+        Kick, ban or unban a game account. Bans work even if the account is offline; the shard refuses to act on staff at or above co-owner.
+      </p>
+      <label style={{ display: 'block' }}>
+        <span className="field-label">Account</span>
+        <input type="text" value={account} onChange={(e) => setAccount(e.target.value)} className="input" placeholder="griefer42" autoComplete="off" style={{ maxWidth: 260 }} />
+      </label>
+      <div style={{ display: 'flex', gap: 12, flexWrap: 'wrap' }}>
+        <label style={{ display: 'block', maxWidth: 200 }}>
+          <span className="field-label">Ban duration (seconds, blank = permanent)</span>
+          <input type="number" value={durationSec} onChange={(e) => setDurationSec(e.target.value)} className="input" min={0} placeholder="604800" />
+        </label>
+        <label style={{ display: 'block', flex: 1, minWidth: 200 }}>
+          <span className="field-label">Ban reason (optional)</span>
+          <input type="text" value={reason} onChange={(e) => setReason(e.target.value)} className="input" maxLength={500} placeholder="harassment" autoComplete="off" />
+        </label>
+      </div>
+      <div style={{ display: 'flex', gap: 10, alignItems: 'center', flexWrap: 'wrap' }}>
+        <button onClick={kick} disabled={!!busy} className="btn btn-sq">{busy === 'kick' ? 'Kicking…' : 'Kick'}</button>
+        <button onClick={ban} disabled={!!busy} className="btn btn-sq" style={{ borderColor: '#d98b84', color: '#d98b84' }}>{busy === 'ban' ? 'Banning…' : 'Ban'}</button>
+        <button onClick={unban} disabled={!!busy} className="btn btn-sq">{busy === 'unban' ? 'Unbanning…' : 'Unban'}</button>
+        <Flash ok={ok} err={err} />
+      </div>
+    </section>
+  )
+}
+
+// ── Support (help-page) queue ────────────────────────────────────────────────
+function PageRow({ page, onDone }) {
+  const [message, setMessage] = useState('')
+  const [busy, setBusy] = useState('')
+  const [err, setErr] = useState('')
+
+  async function respond(close) {
+    if (!message.trim()) return setErr('Enter a reply first.')
+    setBusy(close ? 'respond-close' : 'respond'); setErr('')
+    try {
+      await api.admin.shardOps.respondPage(page.pageId, { message: message.trim(), close })
+      onDone()
+    } catch (e) {
+      setErr(e.message || 'Could not send.')
+      setBusy('')
+    }
+  }
+  async function close() {
+    setBusy('close'); setErr('')
+    try {
+      await api.admin.shardOps.closePage(page.pageId)
+      onDone()
+    } catch (e) {
+      setErr(e.message || 'Could not close.')
+      setBusy('')
+    }
+  }
+
+  return (
+    <div className="panel" style={{ padding: 14, display: 'flex', flexDirection: 'column', gap: 8 }}>
+      <div style={{ display: 'flex', alignItems: 'center', justifyContent: 'space-between', gap: 10 }}>
+        <div style={{ minWidth: 0 }}>
+          <span className="sans" style={{ fontSize: '0.62rem', letterSpacing: '0.08em', textTransform: 'uppercase', color: 'var(--accent)' }}>{page.type || 'Page'}</span>
+          <div className="sans" style={{ color: 'var(--head)', fontSize: '0.95rem' }}>
+            {page.sender?.name || page.pageId}
+            {page.handled && <span className="dim" style={{ fontSize: '0.72rem' }}> · claimed{page.handler ? ` by ${page.handler}` : ''}</span>}
+          </div>
+        </div>
+        <span className="sans dim" style={{ flex: 'none', fontSize: '0.74rem' }}>{page.sentMs ? ago(page.sentMs) : ''}</span>
+      </div>
+      {page.message && <p className="sans" style={{ margin: 0, color: 'var(--ink)', fontSize: '0.88rem', lineHeight: 1.5 }}>{page.message}</p>}
+      <div className="sans dim" style={{ fontSize: '0.72rem' }}>
+        {page.map || '—'}{page.x != null ? ` (${page.x}, ${page.y})` : ''}
+      </div>
+      <textarea value={message} onChange={(e) => setMessage(e.target.value)} className="input" rows={2} placeholder="A GM is on the way." style={{ resize: 'vertical' }} />
+      <div style={{ display: 'flex', gap: 8, alignItems: 'center', flexWrap: 'wrap' }}>
+        <button onClick={() => respond(false)} disabled={!!busy} className="btn btn-sq">{busy === 'respond' ? 'Sending…' : 'Reply'}</button>
+        <button onClick={() => respond(true)} disabled={!!busy} className="btn btn-primary btn-sq">{busy === 'respond-close' ? 'Sending…' : 'Reply & close'}</button>
+        <button onClick={close} disabled={!!busy} className="btn btn-sq" style={{ borderColor: '#d98b84', color: '#d98b84' }}>{busy === 'close' ? 'Closing…' : 'Close'}</button>
+        {err && <span className="sans" style={{ color: '#d98b84', fontSize: '0.8rem' }}>{err}</span>}
+      </div>
+    </div>
+  )
+}
+
+function SupportQueue() {
+  const [pages, setPages] = useState(null)
+  const [err, setErr] = useState('')
+  const pollRef = useRef(null)
+
+  const load = useCallback(async () => {
+    try {
+      setPages(await api.admin.shardOps.pages())
+    } catch {
+      setErr('Could not load the support queue.')
+    }
+  }, [])
+
+  useEffect(() => {
+    load()
+    pollRef.current = setInterval(load, 7000)
+    return () => clearInterval(pollRef.current)
+  }, [load])
+
+  return (
+    <section style={{ borderTop: '1px solid var(--line-soft)', paddingTop: 22, display: 'flex', flexDirection: 'column', gap: 12 }}>
+      <h3 className="display" style={{ margin: 0, fontSize: '1.05rem', color: 'var(--head)' }}>Support queue</h3>
+      <p className="sans" style={{ margin: 0, color: 'var(--muted)', fontSize: '0.86rem' }}>
+        Open help pages from players. A reply reaches them in game (or on their next login).
+      </p>
+      {err && <span className="sans" style={{ color: '#d98b84', fontSize: '0.85rem' }}>{err}</span>}
+      {pages == null ? (
+        <p className="sans dim" style={{ margin: 0, fontSize: '0.86rem' }}>Loading…</p>
+      ) : pages.length === 0 ? (
+        <p className="sans dim" style={{ margin: 0, fontSize: '0.86rem' }}>The queue is empty.</p>
+      ) : (
+        <div style={{ display: 'flex', flexDirection: 'column', gap: 10 }}>
+          {pages.map((p) => <PageRow key={p.pageId} page={p} onDone={load} />)}
+        </div>
+      )}
+    </section>
+  )
+}
+
+// ── Audit log ────────────────────────────────────────────────────────────────
+// Seeded from the stored admin.audit history, then kept live from the admin SSE
+// channel (which carries every kind — we filter to admin.audit here).
+function AuditLog() {
+  const [seed, setSeed] = useState([])
+  const { events } = useShardFeed({ url: api.adminShardStreamUrl, filter: new Set(['admin.audit']), max: 50 })
+
+  useEffect(() => {
+    api.admin.shardOps
+      .audit(50)
+      .then((rows) => setSeed(rows.map((r) => ({ ...r, _id: `seed-${r.id}` }))))
+      .catch(() => setSeed([]))
+  }, [])
+
+  // Live events on top; fall back to the seed for anything older than the live tail.
+  const oldestLive = events.length ? Math.min(...events.map((e) => e.t || 0)) : Infinity
+  const rows = [...events, ...seed.filter((s) => (s.t || 0) < oldestLive)].slice(0, 60)
+
+  return (
+    <section style={{ borderTop: '1px solid var(--line-soft)', paddingTop: 22 }}>
+      <h3 className="display" style={{ margin: 0, fontSize: '1.05rem', color: 'var(--head)', marginBottom: 12 }}>Audit log</h3>
+      {rows.length === 0 ? (
+        <p className="sans dim" style={{ margin: 0, fontSize: '0.86rem' }}>No moderation actions recorded yet.</p>
+      ) : (
+        <ul style={{ listStyle: 'none', margin: 0, padding: 0, display: 'flex', flexDirection: 'column', gap: 6, maxHeight: 320, overflowY: 'auto' }}>
+          {rows.map((e) => (
+            <li key={e._id} style={{ display: 'flex', alignItems: 'center', gap: 10, fontSize: '0.85rem' }}>
+              <span className="sans" style={{ flex: 1, minWidth: 0, color: 'var(--ink)', overflow: 'hidden', textOverflow: 'ellipsis', whiteSpace: 'nowrap' }}>{describe(e)}</span>
+              <span className="sans dim" style={{ flex: 'none', fontSize: '0.74rem' }}>{ago(e.t)}</span>
+            </li>
+          ))}
+        </ul>
+      )}
+    </section>
+  )
+}
+
+export default function ShardOps() {
+  return (
+    <section style={{ maxWidth: 620, display: 'flex', flexDirection: 'column', gap: 22 }}>
+      <Broadcast />
+      <AccountActions />
+      <SupportQueue />
+      <AuditLog />
+    </section>
+  )
+}
diff --git a/client/src/routes/admin/views/UserDetail.jsx b/client/src/routes/admin/views/UserDetail.jsx
index a2033e2..5ca2f0e 100644
--- a/client/src/routes/admin/views/UserDetail.jsx
+++ b/client/src/routes/admin/views/UserDetail.jsx
@@ -101,7 +101,7 @@ function ShardSections({ scope }) {
     <>
       <CharacterStats scope={scope} />
       <SectionTitle>Linked accounts &amp; characters</SectionTitle>
-      <GameAccounts scope={scope} readOnly charTo={(serial) => `/admin/characters/${serial}`} />
+      <GameAccounts scope={scope} readOnly moderation charTo={(serial) => `/admin/characters/${serial}`} />
       <OnlineNow scope={scope} />
       <Houses scope={scope} />
       <VendorSales fetchSales={scope.sales} />
diff --git a/client/src/routes/public/ChampSpawns.jsx b/client/src/routes/public/ChampSpawns.jsx
new file mode 100644
index 0000000..71d8635
--- /dev/null
+++ b/client/src/routes/public/ChampSpawns.jsx
@@ -0,0 +1,203 @@
+import { useMemo } from 'react'
+import PublicLayout from '../../components/PublicLayout.jsx'
+import PageHeader from '../../components/PageHeader.jsx'
+import { Loading, ErrorState } from '../../components/PageState.jsx'
+import { useAsync } from '../../lib/useAsync.js'
+import { useShardFeed } from '../../lib/useShardFeed.js'
+import { api } from '../../api/client.js'
+
+// The champion-spawn board. Loaded once from /public/shard/champs, then kept live
+// by merging champ.update / champ.remove deltas from the public SSE feed. Three
+// families share the board, split by category into their own sections.
+const CHAMP_KINDS = new Set(['champ.update', 'champ.remove'])
+
+const SECTIONS = [
+  { id: 'champion', title: 'Champion altars', blurb: 'Felucca-style altar spawns.' },
+  { id: 'mini', title: 'Mini champs', blurb: 'TerMur controllers — they re-arm on their own.' },
+  { id: 'sea', title: 'Sea bosses', blurb: 'High Seas world bosses, alive only while summoned.' },
+]
+
+const STATUS_STYLE = {
+  active: { bg: 'rgba(95,185,138,0.16)', fg: '#8fdcae', border: 'rgba(95,185,138,0.45)', label: 'Active' },
+  cooldown: { bg: 'rgba(230,194,106,0.14)', fg: '#e6c26a', border: 'rgba(230,194,106,0.4)', label: 'Cooldown' },
+  dormant: { bg: 'rgba(140,150,165,0.14)', fg: '#aab3c0', border: 'rgba(140,150,165,0.35)', label: 'Dormant' },
+}
+
+// A short "in 4m" / "in 2h" for a future ISO timestamp (restartAt / expireAt).
+function until(iso) {
+  if (!iso) return ''
+  const ms = new Date(iso).getTime() - Date.now()
+  if (!Number.isFinite(ms)) return ''
+  if (ms <= 0) return 'due'
+  const mins = Math.round(ms / 60000)
+  if (mins < 60) return `in ${mins}m`
+  const hrs = Math.round(mins / 60)
+  return `in ${hrs}h`
+}
+
+function StatusBadge({ status }) {
+  const s = STATUS_STYLE[status] || STATUS_STYLE.dormant
+  return (
+    <span
+      className="sans"
+      style={{
+        flex: 'none',
+        fontSize: '0.68rem',
+        letterSpacing: '0.08em',
+        textTransform: 'uppercase',
+        padding: '3px 9px',
+        borderRadius: 999,
+        color: s.fg,
+        background: s.bg,
+        border: `1px solid ${s.border}`,
+      }}
+    >
+      {s.label}
+    </span>
+  )
+}
+
+// A slim progress bar (kills toward the next level, or a sea boss's hit points).
+function Meter({ value, max, tone = 'var(--accent)' }) {
+  if (!max) return null
+  const pct = Math.max(0, Math.min(100, (Number(value) / Number(max)) * 100))
+  return (
+    <div style={{ height: 6, borderRadius: 4, background: 'rgba(255,255,255,0.07)', overflow: 'hidden' }}>
+      <div style={{ width: `${pct}%`, height: '100%', background: tone, borderRadius: 4 }} />
+    </div>
+  )
+}
+
+// Category-specific middle line + meter for one spawn.
+function ChampDetail({ s }) {
+  const line = { display: 'flex', justifyContent: 'space-between', gap: 12, fontSize: '0.8rem', color: 'var(--muted)', marginTop: 8 }
+  if (s.category === 'sea') {
+    return (
+      <>
+        <div className="sans" style={line}>
+          <span>{s.boss || s.type}</span>
+          {s.hitsMax != null && <span>{Number(s.hits).toLocaleString()} / {Number(s.hitsMax).toLocaleString()} hp</span>}
+        </div>
+        <div style={{ marginTop: 6 }}><Meter value={s.hits} max={s.hitsMax} tone="#d9736f" /></div>
+      </>
+    )
+  }
+  if (s.category === 'mini') {
+    return (
+      <div className="sans" style={line}>
+        <span>Level {s.level ?? 0}{s.maxLevel != null ? ` / ${s.maxLevel}` : ''}</span>
+        <span>{s.status === 'active' ? 'Running' : 'Re-arming'}</span>
+      </div>
+    )
+  }
+  // champion
+  return (
+    <>
+      <div className="sans" style={line}>
+        <span>
+          Level {s.level ?? 0}
+          {s.bossUp && s.boss ? ` — ${s.boss}` : ''}
+        </span>
+        <span>
+          {s.status === 'cooldown'
+            ? until(s.restartAt) || 'restarting'
+            : s.status === 'active'
+              ? `${Number(s.kills || 0).toLocaleString()} / ${Number(s.maxKills || 0).toLocaleString()} kills`
+              : ''}
+        </span>
+      </div>
+      {s.status === 'active' && (
+        <div style={{ marginTop: 6 }}><Meter value={s.kills} max={s.maxKills} /></div>
+      )}
+    </>
+  )
+}
+
+function ChampCard({ s }) {
+  return (
+    <div className="panel" style={{ padding: 16 }}>
+      <div style={{ display: 'flex', alignItems: 'center', justifyContent: 'space-between', gap: 10 }}>
+        <strong className="display" style={{ fontSize: '1.02rem', color: 'var(--head)', minWidth: 0, overflow: 'hidden', textOverflow: 'ellipsis', whiteSpace: 'nowrap' }}>
+          {s.name || s.type || 'Spawn'}
+        </strong>
+        <StatusBadge status={s.status} />
+      </div>
+      <ChampDetail s={s} />
+      <div className="sans dim" style={{ marginTop: 10, fontSize: '0.74rem' }}>
+        {s.map || '—'}{s.x != null ? ` (${s.x}, ${s.y})` : ''}
+      </div>
+    </div>
+  )
+}
+
+export default function ChampSpawns() {
+  const { loading, error, data } = useAsync(() => api.shard.champs())
+  const { events, connected } = useShardFeed({ filter: CHAMP_KINDS, max: 60 })
+
+  // Merge the initial snapshot with live deltas: seed a map by serial, then apply
+  // buffered events oldest → newest (the buffer is newest-first) so live wins.
+  const board = useMemo(() => {
+    const map = new Map()
+    for (const s of data || []) if (s && s.serial) map.set(s.serial, s)
+    for (let i = events.length - 1; i >= 0; i -= 1) {
+      const ev = events[i]
+      if (!ev || !ev.serial) continue
+      if (ev.kind === 'champ.update') map.set(ev.serial, ev)
+      else if (ev.kind === 'champ.remove') map.delete(ev.serial)
+    }
+    return [...map.values()]
+  }, [data, events])
+
+  const byCategory = (id) =>
+    board.filter((s) => (s.category || 'champion') === id).sort((a, b) => (a.name || '').localeCompare(b.name || ''))
+
+  const activeCount = board.filter((s) => s.status === 'active').length
+
+  return (
+    <PublicLayout section="website">
+      <div className="shell-narrow page-body">
+        <div style={{ display: 'flex', alignItems: 'flex-start', justifyContent: 'space-between', gap: 16 }}>
+          <PageHeader eyebrow="Live" title="Champion spawns" lead="Every altar, mini-champ and sea boss across the shard, updating in real time." />
+          <span className="sans" style={{ display: 'inline-flex', alignItems: 'center', gap: 6, fontSize: '0.74rem', color: connected ? '#7fd0a4' : 'var(--muted)', flex: 'none', marginTop: 6 }}>
+            <span style={{ width: 8, height: 8, borderRadius: '50%', background: connected ? '#7fd0a4' : 'var(--dim)' }} />
+            {connected ? 'Live' : 'Offline'}
+          </span>
+        </div>
+
+        {loading && <Loading />}
+        {error && <ErrorState message="Could not load the champion board right now." />}
+
+        {!loading && !error && (
+          <>
+            {board.length === 0 ? (
+              <section className="panel" style={{ padding: 24, textAlign: 'center' }}>
+                <p className="sans dim" style={{ margin: 0 }}>No champion spawns are being tracked right now.</p>
+              </section>
+            ) : (
+              <>
+                <p className="sans" style={{ color: 'var(--accent)', fontSize: '0.8rem', marginTop: -12, marginBottom: 24 }}>
+                  {activeCount} active · {board.length} tracked
+                </p>
+                {SECTIONS.map((sec) => {
+                  const rows = byCategory(sec.id)
+                  if (rows.length === 0) return null
+                  return (
+                    <section key={sec.id} style={{ marginBottom: 28 }}>
+                      <div style={{ marginBottom: 12 }}>
+                        <h2 className="display" style={{ margin: 0, fontSize: '1.1rem', color: 'var(--head)' }}>{sec.title}</h2>
+                        <p className="sans dim" style={{ margin: '2px 0 0', fontSize: '0.8rem' }}>{sec.blurb}</p>
+                      </div>
+                      <div className="grid-2" style={{ gap: 12 }}>
+                        {rows.map((s) => <ChampCard key={s.serial} s={s} />)}
+                      </div>
+                    </section>
+                  )
+                })}
+              </>
+            )}
+          </>
+        )}
+      </div>
+    </PublicLayout>
+  )
+}
diff --git a/server/db/schema.sql b/server/db/schema.sql
index cc0797b..3559a9b 100644
--- a/server/db/schema.sql
+++ b/server/db/schema.sql
@@ -383,6 +383,54 @@ CREATE TABLE IF NOT EXISTS shard_account_links (
   INDEX idx_shard_links_user (user_id)
 ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4;
 
+-- Current champion-spawn board, upserted on champ.update and removed on
+-- champ.remove. Mirrors the sidecar's /champs projection into our own store so
+-- the public Champions page (and its live deltas) survive a shard outage, the
+-- same way shard_online / shard_houses do. Three families share one table, told
+-- apart by `category` (champion | mini | sea); category-specific fields (level,
+-- kills, boss, restartAt, hits, …) live in the JSON `payload` so the schema does
+-- not have to model every variant.
+CREATE TABLE IF NOT EXISTS shard_champs (
+  serial      VARCHAR(20)  NOT NULL PRIMARY KEY,   -- controller/mobile serial (opaque hex)
+  category    VARCHAR(16)  NULL,                   -- champion | mini | sea
+  type        VARCHAR(80)  NULL,
+  name        VARCHAR(120) NULL,
+  status      VARCHAR(16)  NULL,                   -- active | cooldown | dormant
+  active      TINYINT(1)   NOT NULL DEFAULT 0,
+  map         VARCHAR(40)  NULL,
+  x           INT          NULL,
+  y           INT          NULL,
+  z           INT          NULL,
+  boss_up     TINYINT(1)   NOT NULL DEFAULT 0,
+  payload     JSON         NOT NULL,               -- the full champ.update object
+  t           BIGINT       NULL,                   -- event time, epoch ms
+  updated_at  DATETIME NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
+  INDEX idx_shard_champs_category (category)
+) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4;
+
+-- Current open help-page (support ticket) queue, upserted on page.new/page.updated
+-- and removed on page.closed. Snapshotted authoritatively from the sidecar's
+-- GET /pages on every (re)connect. page_id is the sender's serial (one page per
+-- player). Staff-only data — served on the admin channel, never public.
+CREATE TABLE IF NOT EXISTS shard_pages (
+  page_id      VARCHAR(20)  NOT NULL PRIMARY KEY,  -- sender serial (one page per player)
+  type         VARCHAR(40)  NULL,                  -- Bug | Stuck | Account | Question | ...
+  sender_name  VARCHAR(120) NULL,
+  sender_acct  VARCHAR(120) NULL,
+  web_id       INT          NULL,                  -- linked website user id, if any
+  message      TEXT         NULL,
+  map          VARCHAR(40)  NULL,
+  x            INT          NULL,
+  y            INT          NULL,
+  z            INT          NULL,
+  sent_ms      BIGINT       NULL,                  -- when the page was opened, epoch ms
+  handled      TINYINT(1)   NOT NULL DEFAULT 0,    -- a staffer claimed it in game
+  handler      VARCHAR(120) NULL,
+  payload      JSON         NOT NULL,              -- the full page.new/updated object
+  updated_at   DATETIME NOT NULL DEFAULT CURRENT_TIMESTAMP ON UPDATE CURRENT_TIMESTAMP,
+  INDEX idx_shard_pages_handled (handled)
+) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4;
+
 -- Discord bot moderation core (Phase 2). These tables are owned by the bot
 -- process (its own DB pool, bot/src/db.js) — the main server never reads or
 -- writes them. They live in the same physical database as everything else
diff --git a/server/src/model/shardState/shardState.db.js b/server/src/model/shardState/shardState.db.js
index 2aa9138..5710f64 100644
--- a/server/src/model/shardState/shardState.db.js
+++ b/server/src/model/shardState/shardState.db.js
@@ -113,6 +113,50 @@ const listHousesByAccounts = (accounts) =>
         accounts,
       )
 
+// ── Champion spawns ────────────────────────────────────────────────────────
+const CHAMP_COLS =
+  'serial, category, type, name, status, active, map, x, y, z, boss_up, payload, t, updated_at'
+
+async function upsertChamp(serial, fields) {
+  const cols = Object.keys(fields)
+  const allCols = ['serial', ...cols]
+  const insertCols = allCols.map((c) => `\`${c}\``).join(', ')
+  const placeholders = allCols.map(() => '?').join(', ')
+  const updates = cols.map((c) => `\`${c}\` = VALUES(\`${c}\`)`).join(', ')
+  await query(
+    `INSERT INTO shard_champs (${insertCols}) VALUES (${placeholders})
+     ON DUPLICATE KEY UPDATE ${updates}`,
+    [serial, ...cols.map((c) => fields[c])],
+  )
+}
+
+const removeChamp = (serial) => query('DELETE FROM shard_champs WHERE serial = ?', [serial])
+const clearChamps = () => query('DELETE FROM shard_champs')
+// Ordered by name (matches the sidecar's /champs ordering).
+const listChamps = () => query(`SELECT ${CHAMP_COLS} FROM shard_champs ORDER BY name ASC`)
+
+// ── Help-page (support) queue ──────────────────────────────────────────────
+const PAGE_COLS =
+  'page_id, type, sender_name, sender_acct, web_id, message, map, x, y, z, sent_ms, handled, handler, payload, updated_at'
+
+async function upsertPage(pageId, fields) {
+  const cols = Object.keys(fields)
+  const allCols = ['page_id', ...cols]
+  const insertCols = allCols.map((c) => `\`${c}\``).join(', ')
+  const placeholders = allCols.map(() => '?').join(', ')
+  const updates = cols.map((c) => `\`${c}\` = VALUES(\`${c}\`)`).join(', ')
+  await query(
+    `INSERT INTO shard_pages (${insertCols}) VALUES (${placeholders})
+     ON DUPLICATE KEY UPDATE ${updates}`,
+    [pageId, ...cols.map((c) => fields[c])],
+  )
+}
+
+const removePage = (pageId) => query('DELETE FROM shard_pages WHERE page_id = ?', [pageId])
+const clearPages = () => query('DELETE FROM shard_pages')
+// Oldest-open first so the queue reads like a work list.
+const listPages = () => query(`SELECT ${PAGE_COLS} FROM shard_pages ORDER BY sent_ms ASC`)
+
 module.exports = {
   upsertOnline,
   removeOnline,
@@ -127,4 +171,12 @@ module.exports = {
   upsertHouse,
   listIdocHouses,
   listHousesByAccounts,
+  upsertChamp,
+  removeChamp,
+  clearChamps,
+  listChamps,
+  upsertPage,
+  removePage,
+  clearPages,
+  listPages,
 }
diff --git a/server/src/model/shardState/shardState.model.js b/server/src/model/shardState/shardState.model.js
index 4fd9e56..1773b81 100644
--- a/server/src/model/shardState/shardState.model.js
+++ b/server/src/model/shardState/shardState.model.js
@@ -172,6 +172,129 @@ async function listOnlineForAccounts(accounts) {
   return rows.map(shapeOnline)
 }
 
+// ── Champion spawns ────────────────────────────────────────────────────────
+// Upsert a champ spawn's state (champ.update). The full event is stored in
+// `payload` for the category-specific fields; a few columns are hoisted out for
+// querying/ordering. is-boss-up is derived from bossUp (sea bosses are always up).
+async function upsertChamp(ev) {
+  if (!ev || !ev.serial) return
+  await db.upsertChamp(ev.serial, {
+    category: ev.category ?? null,
+    type: ev.type ?? null,
+    name: ev.name ?? null,
+    status: ev.status ?? null,
+    active: ev.active ? 1 : 0,
+    map: ev.map ?? null,
+    x: ev.x ?? null,
+    y: ev.y ?? null,
+    z: ev.z ?? null,
+    boss_up: ev.bossUp ? 1 : 0,
+    payload: JSON.stringify(ev),
+    t: Number.isFinite(ev.t) ? ev.t : null,
+  })
+}
+
+const removeChamp = (serial) => (serial ? db.removeChamp(serial) : Promise.resolve())
+const clearChamps = () => db.clearChamps()
+
+// Return the stored champ.update payload (the shape the sidecar/UI expect),
+// falling back to the hoisted columns if an older row lacks a payload.
+function shapeChamp(r) {
+  const payload = typeof r.payload === 'string' ? safeJson(r.payload) : r.payload
+  return payload || {
+    kind: 'champ.update',
+    serial: r.serial,
+    category: r.category,
+    type: r.type,
+    name: r.name,
+    status: r.status,
+    active: Boolean(r.active),
+    map: r.map,
+    x: r.x,
+    y: r.y,
+    z: r.z,
+    bossUp: Boolean(r.boss_up),
+    t: r.t,
+  }
+}
+
+async function listChamps() {
+  const rows = await db.listChamps()
+  return rows.map(shapeChamp)
+}
+
+// Replace the whole board with a fresh snapshot (sidecar GET /champs on connect).
+async function replaceChamps(spawns) {
+  await db.clearChamps()
+  for (const ev of spawns || []) await upsertChamp(ev)
+}
+
+// ── Help-page (support) queue ──────────────────────────────────────────────
+// Upsert a page (page.new / page.updated). The `sender` actor object carries the
+// name/acct/webId; the rest are top-level fields.
+async function upsertPage(ev) {
+  const pageId = ev && (ev.pageId || (ev.sender && ev.sender.serial))
+  if (!pageId) return
+  const sender = ev.sender || {}
+  await db.upsertPage(pageId, {
+    type: ev.type ?? null,
+    sender_name: sender.name ?? null,
+    sender_acct: sender.acct ?? null,
+    web_id: sender.webId ?? null,
+    message: ev.message ?? null,
+    map: ev.map ?? null,
+    x: ev.x ?? null,
+    y: ev.y ?? null,
+    z: ev.z ?? null,
+    sent_ms: Number.isFinite(ev.sentMs) ? ev.sentMs : null,
+    handled: ev.handled ? 1 : 0,
+    handler: ev.handler ?? null,
+    payload: JSON.stringify(ev),
+  })
+}
+
+const removePage = (pageId) => (pageId ? db.removePage(pageId) : Promise.resolve())
+const clearPages = () => db.clearPages()
+
+function shapePage(r) {
+  const payload = typeof r.payload === 'string' ? safeJson(r.payload) : r.payload
+  return {
+    pageId: r.page_id,
+    type: r.type,
+    sender: { serial: r.page_id, name: r.sender_name, acct: r.sender_acct, webId: r.web_id },
+    message: r.message,
+    map: r.map,
+    x: r.x,
+    y: r.y,
+    z: r.z,
+    sentMs: r.sent_ms == null ? null : Number(r.sent_ms),
+    handled: Boolean(r.handled),
+    handler: r.handler,
+    updatedAt: r.updated_at,
+    // Keep the raw payload available for any field not hoisted above.
+    payload: payload || undefined,
+  }
+}
+
+async function listPages() {
+  const rows = await db.listPages()
+  return rows.map(shapePage)
+}
+
+// Replace the whole queue with a fresh snapshot (sidecar GET /pages on connect).
+async function replacePages(pages) {
+  await db.clearPages()
+  for (const ev of pages || []) await upsertPage(ev)
+}
+
+function safeJson(s) {
+  try {
+    return JSON.parse(s)
+  } catch {
+    return null
+  }
+}
+
 module.exports = {
   upsertOnline,
   setOffline,
@@ -186,4 +309,14 @@ module.exports = {
   upsertHouse,
   listIdoc,
   listHousesForAccounts,
+  upsertChamp,
+  removeChamp,
+  clearChamps,
+  listChamps,
+  replaceChamps,
+  upsertPage,
+  removePage,
+  clearPages,
+  listPages,
+  replacePages,
 }
diff --git a/server/src/router/v1/admin/admin.routes.js b/server/src/router/v1/admin/admin.routes.js
index 9965c50..a423d15 100644
--- a/server/src/router/v1/admin/admin.routes.js
+++ b/server/src/router/v1/admin/admin.routes.js
@@ -12,6 +12,7 @@ const authProviders = require('./authProviders.controller')
 const discordBot = require('./discordBot.controller')
 const emailConfig = require('./emailConfig.controller')
 const uoLink = require('./uoLink.controller')
+const shardOps = require('./shardOps.controller')
 const usersShard = require('./usersShard.controller')
 const selfShard = require('../player/shard.controller')
 const moderation = require('./moderation.controller')
@@ -181,6 +182,112 @@ adminRouter.get(
   selfShard.getSales,
 )
 
+// ── In-game staff operations (uo-link write plane + support queue) ─────
+// Privileged live-shard actions and the help-page queue, open to moderators as
+// well as admins (modAccess). `actor` is stamped server-side from the session in
+// the controller — the body never carries it. See shardOps.controller.js.
+adminRouter.post(
+  '/shard/kick',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Kick every live session of an account (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  /* #swagger.requestBody = { required: true, content: { "application/json": { schema: { type: "object", properties: { account: { type: "string" }, serial: { type: "string" } } } } } } */
+  /* #swagger.responses[200] = { description: 'Kicked', content: { "application/json": { schema: { type: "object", additionalProperties: true } } } } */
+  /* #swagger.responses[403] = { description: 'Protected target or write plane disabled', content: { "application/json": { schema: { $ref: "#/components/schemas/Error" } } } } */
+  modAccess,
+  body('account').optional({ values: 'falsy' }).matches(SHARD_ACCOUNT_RE),
+  body('serial').optional({ values: 'falsy' }).matches(/^0x[0-9a-fA-F]+$/),
+  validate,
+  shardOps.kick,
+)
+adminRouter.post(
+  '/shard/ban',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Ban an account, timed or indefinite (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  /* #swagger.requestBody = { required: true, content: { "application/json": { schema: { type: "object", properties: { account: { type: "string" }, serial: { type: "string" }, durationSec: { type: "integer" }, reason: { type: "string" } } } } } } */
+  /* #swagger.responses[200] = { description: 'Banned', content: { "application/json": { schema: { type: "object", additionalProperties: true } } } } */
+  /* #swagger.responses[403] = { description: 'Protected target or write plane disabled', content: { "application/json": { schema: { $ref: "#/components/schemas/Error" } } } } */
+  modAccess,
+  body('account').optional({ values: 'falsy' }).matches(SHARD_ACCOUNT_RE),
+  body('serial').optional({ values: 'falsy' }).matches(/^0x[0-9a-fA-F]+$/),
+  body('durationSec').optional().isInt({ min: 0, max: 315360000 }),
+  body('reason').optional({ values: 'falsy' }).isString().trim().isLength({ max: 500 }),
+  validate,
+  shardOps.ban,
+)
+adminRouter.post(
+  '/shard/unban',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Clear an account ban (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  /* #swagger.requestBody = { required: true, content: { "application/json": { schema: { type: "object", properties: { account: { type: "string" } }, required: ["account"] } } } } */
+  /* #swagger.responses[200] = { description: 'Unbanned', content: { "application/json": { schema: { type: "object", additionalProperties: true } } } } */
+  modAccess,
+  body('account').matches(SHARD_ACCOUNT_RE),
+  validate,
+  shardOps.unban,
+)
+adminRouter.post(
+  '/shard/broadcast',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Broadcast a system message to everyone online (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  /* #swagger.requestBody = { required: true, content: { "application/json": { schema: { type: "object", properties: { text: { type: "string" }, hue: { type: "integer" } }, required: ["text"] } } } } */
+  /* #swagger.responses[200] = { description: 'Broadcast', content: { "application/json": { schema: { type: "object", additionalProperties: true } } } } */
+  modAccess,
+  body('text').isString().trim().isLength({ min: 1, max: 300 }),
+  body('hue').optional().isInt({ min: 0, max: 3000 }),
+  validate,
+  shardOps.broadcast,
+)
+adminRouter.get(
+  '/shard/pages',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Open help-page (support) queue (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  /* #swagger.responses[200] = { description: 'Open pages', content: { "application/json": { schema: { type: "array", items: { type: "object", additionalProperties: true } } } } } */
+  modAccess,
+  shardOps.listPages,
+)
+adminRouter.post(
+  '/shard/pages/:id/respond',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Reply to a help page, optionally closing it (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  // #swagger.parameters['id'] = { in: 'path', required: true, schema: { type: 'string' }, description: 'Page id (sender serial).' }
+  /* #swagger.requestBody = { required: true, content: { "application/json": { schema: { type: "object", properties: { message: { type: "string" }, close: { type: "boolean" } }, required: ["message"] } } } } */
+  /* #swagger.responses[200] = { description: 'Responded', content: { "application/json": { schema: { type: "object", additionalProperties: true } } } } */
+  /* #swagger.responses[404] = { description: 'Unknown page', content: { "application/json": { schema: { $ref: "#/components/schemas/Error" } } } } */
+  modAccess,
+  param('id').matches(/^0x[0-9a-fA-F]+$/),
+  body('message').isString().trim().isLength({ min: 1, max: 500 }),
+  body('close').optional().isBoolean(),
+  validate,
+  shardOps.respondPage,
+)
+adminRouter.post(
+  '/shard/pages/:id/close',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Resolve a help page without a reply (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  // #swagger.parameters['id'] = { in: 'path', required: true, schema: { type: 'string' }, description: 'Page id (sender serial).' }
+  /* #swagger.responses[200] = { description: 'Closed', content: { "application/json": { schema: { type: "object", additionalProperties: true } } } } */
+  modAccess,
+  param('id').matches(/^0x[0-9a-fA-F]+$/),
+  validate,
+  shardOps.closePage,
+)
+adminRouter.get(
+  '/shard/audit',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Recent in-game moderation audit events (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  /* #swagger.responses[200] = { description: 'admin.audit events, newest first', content: { "application/json": { schema: { type: "array", items: { $ref: "#/components/schemas/ShardEvent" } } } } } */
+  modAccess,
+  shardOps.listAudit,
+)
+
 // ── Image uploads (screenshots/gallery) ───────────────────────────────
 const UPLOAD_DIR =
   process.env.UPLOAD_DIR || path.join(__dirname, '..', '..', '..', '..', 'uploads')
diff --git a/server/src/router/v1/admin/shardOps.controller.js b/server/src/router/v1/admin/shardOps.controller.js
new file mode 100644
index 0000000..3e6d020
--- /dev/null
+++ b/server/src/router/v1/admin/shardOps.controller.js
@@ -0,0 +1,158 @@
+// ── Admin: in-game staff operations (uo-link write plane + support queue) ────
+//
+// The privileged "write plane" (§6 of the sidecar guide): kick / ban / unban /
+// broadcast against the live shard, plus the help-page (support ticket) queue.
+// Gated admin+moderator at the route (modAccess) — the sidecar trusts the
+// loopback socket, so authorization is entirely the site's responsibility.
+//
+// SECURITY: `actor` (who is taking the action) is ALWAYS set here from the
+// authenticated session (req.user.username), never from the request body, so an
+// action can't be attributed to someone else. The shard records it in its console
+// log, the ban's BanDealer tag, and the admin.audit event it echoes back.
+
+const uoLinkClient = require('../../../utils/uoLinkClient')
+const shardState = require('../../../model/shardState/shardState.model')
+const shardEvents = require('../../../model/shardEvents/shardEvents.model')
+const activity = require('../../../model/activity/activity.model')
+
+const log = require('../../../utils/logger')('admin-shard-ops')
+
+// Map a never-throw uoLinkClient result onto an HTTP response. `okData` shapes the
+// success body. Mirrors the sidecar's documented status codes so the UI can tell a
+// transient outage (503/504 — retry) from a real rejection (403/404).
+function relay(res, result, okData) {
+  if (result.ok) return res.json(okData(result.data))
+  switch (result.status) {
+    case 400:
+      return res.status(400).json({ message: (result.data && result.data.error) || 'The shard rejected that request.' })
+    case 403:
+      return res.status(403).json({
+        message:
+          (result.data && result.data.error) ||
+          'That action was refused — the target is protected, or the write plane is disabled on the shard.',
+      })
+    case 404:
+      return res.status(404).json({ message: 'No such account or target on the shard.' })
+    case 503:
+    case 504:
+    case 0:
+      return res.status(503).json({ message: 'The shard is unavailable right now — try again shortly.' })
+    default:
+      return res.status(502).json({ message: 'Could not reach the shard.' })
+  }
+}
+
+// POST /admin/shard/kick — disconnect every live session of an account (or serial).
+async function kick(req, res) {
+  const { account, serial } = req.body
+  const actor = req.user.username
+  try {
+    const result = await uoLinkClient.adminKick({ actor, account, serial })
+    if (result.ok) await activity.log({ req, action: 'shard.kick', detail: { account, serial } })
+    return relay(res, result, (d) => d || { ok: true })
+  } catch (err) {
+    log.error('shardOps.kick', err)
+    return res.status(500).json({ message: 'Internal Server Error' })
+  }
+}
+
+// POST /admin/shard/ban — ban an account (works offline); durationSec 0/absent = indefinite.
+async function ban(req, res) {
+  const { account, serial, durationSec, reason } = req.body
+  const actor = req.user.username
+  try {
+    const result = await uoLinkClient.adminBan({ actor, account, serial, durationSec, reason })
+    if (result.ok) await activity.log({ req, action: 'shard.ban', detail: { account, serial, durationSec, reason } })
+    return relay(res, result, (d) => d || { ok: true })
+  } catch (err) {
+    log.error('shardOps.ban', err)
+    return res.status(500).json({ message: 'Internal Server Error' })
+  }
+}
+
+// POST /admin/shard/unban — clear an account's ban.
+async function unban(req, res) {
+  const { account } = req.body
+  const actor = req.user.username
+  try {
+    const result = await uoLinkClient.adminUnban({ actor, account })
+    if (result.ok) await activity.log({ req, action: 'shard.unban', detail: { account } })
+    return relay(res, result, (d) => d || { ok: true })
+  } catch (err) {
+    log.error('shardOps.unban', err)
+    return res.status(500).json({ message: 'Internal Server Error' })
+  }
+}
+
+// POST /admin/shard/broadcast — a system message to everyone online.
+async function broadcast(req, res) {
+  const { text, hue } = req.body
+  const actor = req.user.username
+  try {
+    const result = await uoLinkClient.adminBroadcast({ actor, text, hue })
+    if (result.ok) await activity.log({ req, action: 'shard.broadcast', detail: { text } })
+    return relay(res, result, (d) => d || { ok: true })
+  } catch (err) {
+    log.error('shardOps.broadcast', err)
+    return res.status(500).json({ message: 'Internal Server Error' })
+  }
+}
+
+// GET /admin/shard/pages — the open help-page (support) queue, from our store.
+async function listPages(req, res) {
+  try {
+    return res.json(await shardState.listPages())
+  } catch (err) {
+    log.error('shardOps.listPages', err)
+    return res.status(500).json({ message: 'Internal Server Error' })
+  }
+}
+
+// POST /admin/shard/pages/:id/respond — reply to a player (optionally close).
+async function respondPage(req, res) {
+  const { id } = req.params
+  const { message, close } = req.body
+  try {
+    const result = await uoLinkClient.respondPage(id, { message, close: Boolean(close) })
+    if (result.ok) {
+      await activity.log({ req, action: 'shard.page.respond', detail: { pageId: id, close: Boolean(close) } })
+      // Close removes the page from the queue; reflect it locally at once (the
+      // page.closed event will confirm it, but the UI shouldn't wait a poll cycle).
+      if (close) await shardState.removePage(id).catch(() => {})
+    }
+    return relay(res, result, (d) => d || { ok: true })
+  } catch (err) {
+    log.error('shardOps.respondPage', err)
+    return res.status(500).json({ message: 'Internal Server Error' })
+  }
+}
+
+// POST /admin/shard/pages/:id/close — resolve a page without a reply.
+async function closePage(req, res) {
+  const { id } = req.params
+  try {
+    const result = await uoLinkClient.closePage(id)
+    if (result.ok) {
+      await activity.log({ req, action: 'shard.page.close', detail: { pageId: id } })
+      await shardState.removePage(id).catch(() => {})
+    }
+    return relay(res, result, (d) => d || { ok: true })
+  } catch (err) {
+    log.error('shardOps.closePage', err)
+    return res.status(500).json({ message: 'Internal Server Error' })
+  }
+}
+
+// GET /admin/shard/audit — recent moderation audit events (admin.audit), from the
+// ingested event log. Seeds the live audit log the panel keeps current over SSE.
+async function listAudit(req, res) {
+  try {
+    const limit = req.query.limit
+    return res.json(await shardEvents.list({ kind: 'admin.audit', limit }))
+  } catch (err) {
+    log.error('shardOps.listAudit', err)
+    return res.status(500).json({ message: 'Internal Server Error' })
+  }
+}
+
+module.exports = { kick, ban, unban, broadcast, listPages, respondPage, closePage, listAudit }
diff --git a/server/src/router/v1/public/public.routes.js b/server/src/router/v1/public/public.routes.js
index 992a7a1..846f44c 100644
--- a/server/src/router/v1/public/public.routes.js
+++ b/server/src/router/v1/public/public.routes.js
@@ -176,6 +176,14 @@ publicRouter.get(
   /* #swagger.responses[200] = { description: 'IDOC houses', content: { "application/json": { schema: { type: "array", items: { $ref: "#/components/schemas/ShardHouse" } } } } } */
   shard.getIdoc,
 )
+publicRouter.get(
+  '/shard/champs',
+  // #swagger.tags = ['Public · Shard']
+  // #swagger.summary = 'Current champion-spawn board (all categories)'
+  // #swagger.description = 'The live board of every champion / mini-champ / sea-boss spawn. Update in place via the champ.update / champ.remove frames on /shard/stream.'
+  /* #swagger.responses[200] = { description: 'Champion spawns, ordered by name', content: { "application/json": { schema: { type: "array", items: { type: "object", additionalProperties: true } } } } } */
+  shard.getChamps,
+)
 publicRouter.get(
   '/shard/stream',
   // #swagger.tags = ['Public · Shard']
diff --git a/server/src/router/v1/public/shard.controller.js b/server/src/router/v1/public/shard.controller.js
index a62b8f7..6967007 100644
--- a/server/src/router/v1/public/shard.controller.js
+++ b/server/src/router/v1/public/shard.controller.js
@@ -92,9 +92,21 @@ async function getIdoc(req, res) {
   }
 }
 
+// GET /public/shard/champs — the current champion-spawn board (all categories).
+// Served from our own store; live deltas (champ.update / champ.remove) arrive on
+// the public SSE stream so the page can update in place.
+async function getChamps(req, res) {
+  try {
+    return res.json(await shardState.listChamps())
+  } catch (err) {
+    log.error('shard.getChamps', err)
+    return res.status(500).json({ message: 'Internal Server Error' })
+  }
+}
+
 // GET /public/shard/stream — public live-event SSE channel (safe kinds only).
 function stream(req, res) {
   broadcast.subscribe(req, res, 'public')
 }
 
-module.exports = { getStatus, getFeed, getEconomy, getOnline, getIdoc, stream }
+module.exports = { getStatus, getFeed, getEconomy, getOnline, getIdoc, getChamps, stream }
diff --git a/server/src/utils/shardBroadcast.js b/server/src/utils/shardBroadcast.js
index c12637f..c453efc 100644
--- a/server/src/utils/shardBroadcast.js
+++ b/server/src/utils/shardBroadcast.js
@@ -33,6 +33,9 @@ const PUBLIC_KINDS = new Set([
   'server.hello',
   'server.shutdown',
   'server.crashed',
+  // Champion-spawn board deltas — the public Champions page renders these live.
+  'champ.update',
+  'champ.remove',
 ])
 
 // Open response streams per channel.
diff --git a/server/src/utils/shardIngest.js b/server/src/utils/shardIngest.js
index 8b82c4a..6a6c782 100644
--- a/server/src/utils/shardIngest.js
+++ b/server/src/utils/shardIngest.js
@@ -33,6 +33,7 @@ const LOGGED_KINDS = new Set([
   'karma.change',
   'audit.set',
   'audit.command',
+  'admin.audit',
   'cheat.fastwalk',
   'link.request',
   'server.hello',
@@ -132,6 +133,19 @@ async function applyStateChange(event, deps) {
         lastRefreshed: event.lastRefreshed,
       })
       return
+    case 'champ.update':
+      await shardState.upsertChamp(event)
+      return
+    case 'champ.remove':
+      await shardState.removeChamp(event.serial)
+      return
+    case 'page.new':
+    case 'page.updated':
+      await shardState.upsertPage(event)
+      return
+    case 'page.closed':
+      await shardState.removePage(event.pageId)
+      return
     default:
       // No state side effect (e.g. vendor.sale, audit.*, cheat.*) — logging and
       // broadcasting still happen in ingest().
diff --git a/server/src/utils/uoLinkClient.js b/server/src/utils/uoLinkClient.js
index b925ace..9d487fe 100644
--- a/server/src/utils/uoLinkClient.js
+++ b/server/src/utils/uoLinkClient.js
@@ -100,6 +100,10 @@ function getHistory({ kind, limit = 100 } = {}) {
   return call(`/history${qs ? `?${qs}` : ''}`)
 }
 const getEconomy = (limit = 100) => call(`/economy?limit=${encodeURIComponent(limit)}`)
+// Live board / queue projections — snapshotted on WS (re)connect and served from
+// our own store thereafter.
+const getChamps = () => call('/champs')
+const getPages = () => call('/pages')
 
 // ── Commands ──────────────────────────────────────────────────────────────
 const confirmLink = (code, websiteUserId) =>
@@ -109,6 +113,24 @@ const postTownCrier = ({ id, lines, durationSec }) =>
   call('/towncrier', { method: 'POST', body: { id, lines, durationSec } })
 const deleteTownCrier = (id) => call(`/towncrier/${encodeURIComponent(id)}`, { method: 'DELETE' })
 
+// ── Staff write plane (§6) ─────────────────────────────────────────────────
+// Every call carries `actor` — the website username of the staff member — set by
+// the controller from the session, NEVER from the browser. The shard records it
+// for attribution and echoes an admin.audit event back over the WS feed.
+const adminKick = ({ actor, account, serial }) =>
+  call('/admin/kick', { method: 'POST', body: { actor, account, serial } })
+const adminBan = ({ actor, account, serial, durationSec, reason }) =>
+  call('/admin/ban', { method: 'POST', body: { actor, account, serial, durationSec, reason } })
+const adminUnban = ({ actor, account }) =>
+  call('/admin/unban', { method: 'POST', body: { actor, account } })
+const adminBroadcast = ({ actor, text, hue }) =>
+  call('/admin/broadcast', { method: 'POST', body: { actor, text, hue } })
+
+// ── Help-page (support) queue commands (§6) ────────────────────────────────
+const respondPage = (pageId, { message, close }) =>
+  call(`/pages/${encodeURIComponent(pageId)}/respond`, { method: 'POST', body: { message, close } })
+const closePage = (pageId) => call(`/pages/${encodeURIComponent(pageId)}/close`, { method: 'POST' })
+
 module.exports = {
   invalidateConfig,
   health,
@@ -118,8 +140,16 @@ module.exports = {
   getVendors,
   getHistory,
   getEconomy,
+  getChamps,
+  getPages,
   confirmLink,
   linkLookup,
   postTownCrier,
   deleteTownCrier,
+  adminKick,
+  adminBan,
+  adminUnban,
+  adminBroadcast,
+  respondPage,
+  closePage,
 }
diff --git a/server/src/utils/uoLinkSocket.js b/server/src/utils/uoLinkSocket.js
index e82370e..1e7e2a3 100644
--- a/server/src/utils/uoLinkSocket.js
+++ b/server/src/utils/uoLinkSocket.js
@@ -16,6 +16,7 @@ const WebSocket = require('ws')
 const uoLinkConfig = require('../model/uoLinkConfig/uoLinkConfig.model')
 const uoLinkClient = require('./uoLinkClient')
 const shardIngest = require('./shardIngest')
+const shardState = require('../model/shardState/shardState.model')
 const log = require('./logger')('uo-link-socket')
 
 const BACKOFF_MIN_MS = 1000
@@ -59,6 +60,21 @@ async function backfill() {
       const series = [...eco.data.series].reverse()
       for (const ev of series) await shardIngest.ingest(ev, { fromBackfill: true })
     }
+
+    // Champ board + help-page queue have no replay stream — snapshot the
+    // authoritative current state directly (the sidecar guide's advice for both),
+    // reconciling our tables to it so a stale row from before a disconnect can't
+    // linger. Live champ.*/page.* deltas keep them fresh thereafter.
+    const champs = await uoLinkClient.getChamps()
+    if (champs.ok && champs.data && Array.isArray(champs.data.spawns)) {
+      await shardState.replaceChamps(champs.data.spawns)
+      log.info('snapshotted champ board from /champs', { count: champs.data.spawns.length })
+    }
+    const pages = await uoLinkClient.getPages()
+    if (pages.ok && pages.data && Array.isArray(pages.data.pages)) {
+      await shardState.replacePages(pages.data.pages)
+      log.info('snapshotted help-page queue from /pages', { count: pages.data.pages.length })
+    }
   } catch (err) {
     log.warn('backfill failed (continuing on live feed)', { message: err.message })
   }
diff --git a/server/swagger/swagger-output.json b/server/swagger/swagger-output.json
index a9090cd..34bb1ba 100644
--- a/server/swagger/swagger-output.json
+++ b/server/swagger/swagger-output.json
@@ -1464,6 +1464,34 @@
         }
       }
     },
+    "/api/v1/public/shard/champs": {
+      "get": {
+        "tags": [
+          "Public · Shard"
+        ],
+        "summary": "Current champion-spawn board (all categories)",
+        "description": "The live board of every champion / mini-champ / sea-boss spawn. Update in place via the champ.update / champ.remove frames on /shard/stream.",
+        "responses": {
+          "200": {
+            "description": "Champion spawns, ordered by name",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "array",
+                  "items": {
+                    "type": "object",
+                    "additionalProperties": true
+                  }
+                }
+              }
+            }
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        }
+      }
+    },
     "/api/v1/public/shard/stream": {
       "get": {
         "tags": [
@@ -2119,6 +2147,456 @@
         ]
       }
     },
+    "/api/v1/admin/shard/kick": {
+      "post": {
+        "tags": [
+          "Admin · Shard"
+        ],
+        "summary": "Kick every live session of an account (admin/moderator)",
+        "description": "",
+        "responses": {
+          "200": {
+            "description": "Kicked",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "object",
+                  "additionalProperties": true
+                }
+              }
+            }
+          },
+          "400": {
+            "description": "Bad Request"
+          },
+          "403": {
+            "description": "Protected target or write plane disabled",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/Error"
+                }
+              }
+            }
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ],
+        "requestBody": {
+          "required": true,
+          "content": {
+            "application/json": {
+              "schema": {
+                "type": "object",
+                "properties": {
+                  "account": {
+                    "type": "string"
+                  },
+                  "serial": {
+                    "type": "string"
+                  }
+                }
+              }
+            }
+          }
+        }
+      }
+    },
+    "/api/v1/admin/shard/ban": {
+      "post": {
+        "tags": [
+          "Admin · Shard"
+        ],
+        "summary": "Ban an account, timed or indefinite (admin/moderator)",
+        "description": "",
+        "responses": {
+          "200": {
+            "description": "Banned",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "object",
+                  "additionalProperties": true
+                }
+              }
+            }
+          },
+          "400": {
+            "description": "Bad Request"
+          },
+          "403": {
+            "description": "Protected target or write plane disabled",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/Error"
+                }
+              }
+            }
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ],
+        "requestBody": {
+          "required": true,
+          "content": {
+            "application/json": {
+              "schema": {
+                "type": "object",
+                "properties": {
+                  "account": {
+                    "type": "string"
+                  },
+                  "serial": {
+                    "type": "string"
+                  },
+                  "durationSec": {
+                    "type": "integer"
+                  },
+                  "reason": {
+                    "type": "string"
+                  }
+                }
+              }
+            }
+          }
+        }
+      }
+    },
+    "/api/v1/admin/shard/unban": {
+      "post": {
+        "tags": [
+          "Admin · Shard"
+        ],
+        "summary": "Clear an account ban (admin/moderator)",
+        "description": "",
+        "responses": {
+          "200": {
+            "description": "Unbanned",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "object",
+                  "additionalProperties": true
+                }
+              }
+            }
+          },
+          "400": {
+            "description": "Bad Request"
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ],
+        "requestBody": {
+          "required": true,
+          "content": {
+            "application/json": {
+              "schema": {
+                "type": "object",
+                "properties": {
+                  "account": {
+                    "type": "string"
+                  }
+                },
+                "required": [
+                  "account"
+                ]
+              }
+            }
+          }
+        }
+      }
+    },
+    "/api/v1/admin/shard/broadcast": {
+      "post": {
+        "tags": [
+          "Admin · Shard"
+        ],
+        "summary": "Broadcast a system message to everyone online (admin/moderator)",
+        "description": "",
+        "responses": {
+          "200": {
+            "description": "Broadcast",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "object",
+                  "additionalProperties": true
+                }
+              }
+            }
+          },
+          "400": {
+            "description": "Bad Request"
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ],
+        "requestBody": {
+          "required": true,
+          "content": {
+            "application/json": {
+              "schema": {
+                "type": "object",
+                "properties": {
+                  "text": {
+                    "type": "string"
+                  },
+                  "hue": {
+                    "type": "integer"
+                  }
+                },
+                "required": [
+                  "text"
+                ]
+              }
+            }
+          }
+        }
+      }
+    },
+    "/api/v1/admin/shard/pages": {
+      "get": {
+        "tags": [
+          "Admin · Shard"
+        ],
+        "summary": "Open help-page (support) queue (admin/moderator)",
+        "description": "",
+        "responses": {
+          "200": {
+            "description": "Open pages",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "array",
+                  "items": {
+                    "type": "object",
+                    "additionalProperties": true
+                  }
+                }
+              }
+            }
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ]
+      }
+    },
+    "/api/v1/admin/shard/pages/{id}/respond": {
+      "post": {
+        "tags": [
+          "Admin · Shard"
+        ],
+        "summary": "Reply to a help page, optionally closing it (admin/moderator)",
+        "description": "",
+        "parameters": [
+          {
+            "name": "id",
+            "in": "path",
+            "required": true,
+            "schema": {
+              "type": "string"
+            },
+            "description": "Page id (sender serial)."
+          }
+        ],
+        "responses": {
+          "200": {
+            "description": "Responded",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "object",
+                  "additionalProperties": true
+                }
+              }
+            }
+          },
+          "400": {
+            "description": "Bad Request"
+          },
+          "404": {
+            "description": "Unknown page",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/Error"
+                }
+              }
+            }
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ],
+        "requestBody": {
+          "required": true,
+          "content": {
+            "application/json": {
+              "schema": {
+                "type": "object",
+                "properties": {
+                  "message": {
+                    "type": "string"
+                  },
+                  "close": {
+                    "type": "boolean"
+                  }
+                },
+                "required": [
+                  "message"
+                ]
+              }
+            }
+          }
+        }
+      }
+    },
+    "/api/v1/admin/shard/pages/{id}/close": {
+      "post": {
+        "tags": [
+          "Admin · Shard"
+        ],
+        "summary": "Resolve a help page without a reply (admin/moderator)",
+        "description": "",
+        "parameters": [
+          {
+            "name": "id",
+            "in": "path",
+            "required": true,
+            "schema": {
+              "type": "string"
+            },
+            "description": "Page id (sender serial)."
+          }
+        ],
+        "responses": {
+          "200": {
+            "description": "Closed",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "object",
+                  "additionalProperties": true
+                }
+              }
+            }
+          },
+          "400": {
+            "description": "Bad Request"
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ]
+      }
+    },
+    "/api/v1/admin/shard/audit": {
+      "get": {
+        "tags": [
+          "Admin · Shard"
+        ],
+        "summary": "Recent in-game moderation audit events (admin/moderator)",
+        "description": "",
+        "parameters": [
+          {
+            "name": "limit",
+            "in": "query",
+            "schema": {
+              "type": "string"
+            }
+          }
+        ],
+        "responses": {
+          "200": {
+            "description": "admin.audit events, newest first",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "array",
+                  "items": {
+                    "$ref": "#/components/schemas/ShardEvent"
+                  }
+                }
+              }
+            }
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ]
+      }
+    },
     "/api/v1/admin/dashboard": {
       "get": {
         "tags": [
@@ -2819,6 +3297,143 @@
         }
       }
     },
+    "/api/v1/admin/posts/{id}/announce": {
+      "get": {
+        "tags": [
+          "Admin · Posts"
+        ],
+        "summary": "Get the announcement pipeline status for a post",
+        "description": "",
+        "parameters": [
+          {
+            "name": "id",
+            "in": "path",
+            "required": true,
+            "schema": {
+              "type": "integer"
+            },
+            "description": "Post id."
+          }
+        ],
+        "responses": {
+          "200": {
+            "description": "The announce job for the post, or null if never announced",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "object",
+                  "nullable": true,
+                  "additionalProperties": true
+                }
+              }
+            }
+          },
+          "400": {
+            "description": "Bad Request"
+          },
+          "401": {
+            "description": "Not authenticated",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/Error"
+                }
+              }
+            }
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ]
+      }
+    },
+    "/api/v1/admin/posts/{id}/announce/retry": {
+      "post": {
+        "tags": [
+          "Admin · Posts"
+        ],
+        "summary": "Retry one announcement delivery leg (town crier or Discord)",
+        "description": "",
+        "parameters": [
+          {
+            "name": "id",
+            "in": "path",
+            "required": true,
+            "schema": {
+              "type": "integer"
+            },
+            "description": "Post id."
+          }
+        ],
+        "responses": {
+          "200": {
+            "description": "Updated announce job",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "object",
+                  "additionalProperties": true
+                }
+              }
+            }
+          },
+          "400": {
+            "description": "Bad Request"
+          },
+          "404": {
+            "description": "No announcement job for this post",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/Error"
+                }
+              }
+            }
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ],
+        "requestBody": {
+          "required": true,
+          "content": {
+            "application/json": {
+              "schema": {
+                "type": "object",
+                "properties": {
+                  "leg": {
+                    "type": "string",
+                    "enum": [
+                      "towncrier",
+                      "discord"
+                    ]
+                  }
+                },
+                "required": [
+                  "leg"
+                ]
+              }
+            }
+          }
+        }
+      }
+    },
     "/api/v1/admin/wiki/categories": {
       "get": {
         "tags": [
@@ -6023,6 +6638,298 @@
             "bearerAuth": []
           }
         ]
+      },
+      "get": {
+        "tags": [
+          "Admin · Users"
+        ],
+        "summary": "Get a single user (admin only)",
+        "description": "",
+        "parameters": [
+          {
+            "name": "id",
+            "in": "path",
+            "required": true,
+            "schema": {
+              "type": "integer"
+            },
+            "description": "User id."
+          }
+        ],
+        "responses": {
+          "200": {
+            "description": "The user",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/User"
+                }
+              }
+            }
+          },
+          "400": {
+            "description": "Bad Request"
+          },
+          "404": {
+            "description": "Not found",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/Error"
+                }
+              }
+            }
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ]
+      }
+    },
+    "/api/v1/admin/users/{id}/shard/accounts": {
+      "get": {
+        "tags": [
+          "Admin · Users"
+        ],
+        "summary": "A user’s linked game accounts (admin only)",
+        "description": "",
+        "parameters": [
+          {
+            "name": "id",
+            "in": "path",
+            "required": true,
+            "schema": {
+              "type": "integer"
+            },
+            "description": "User id."
+          }
+        ],
+        "responses": {
+          "200": {
+            "description": "Linked accounts",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "array",
+                  "items": {
+                    "$ref": "#/components/schemas/ShardLink"
+                  }
+                }
+              }
+            }
+          },
+          "400": {
+            "description": "Bad Request"
+          },
+          "404": {
+            "description": "Not found",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/Error"
+                }
+              }
+            }
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ]
+      }
+    },
+    "/api/v1/admin/users/{id}/shard/sales": {
+      "get": {
+        "tags": [
+          "Admin · Users"
+        ],
+        "summary": "Recent vendor sales on a user’s accounts (admin only)",
+        "description": "",
+        "parameters": [
+          {
+            "name": "id",
+            "in": "path",
+            "required": true,
+            "schema": {
+              "type": "integer"
+            },
+            "description": "User id."
+          }
+        ],
+        "responses": {
+          "200": {
+            "description": "Vendor sales",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "array",
+                  "items": {
+                    "$ref": "#/components/schemas/ShardVendorSale"
+                  }
+                }
+              }
+            }
+          },
+          "400": {
+            "description": "Bad Request"
+          },
+          "404": {
+            "description": "Not found",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/Error"
+                }
+              }
+            }
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ]
+      }
+    },
+    "/api/v1/admin/users/{id}/shard/houses": {
+      "get": {
+        "tags": [
+          "Admin · Users"
+        ],
+        "summary": "Houses owned by a user’s accounts (admin only)",
+        "description": "",
+        "parameters": [
+          {
+            "name": "id",
+            "in": "path",
+            "required": true,
+            "schema": {
+              "type": "integer"
+            },
+            "description": "User id."
+          }
+        ],
+        "responses": {
+          "200": {
+            "description": "Houses (IDOC first)",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "array",
+                  "items": {
+                    "type": "object",
+                    "additionalProperties": true
+                  }
+                }
+              }
+            }
+          },
+          "400": {
+            "description": "Bad Request"
+          },
+          "404": {
+            "description": "Not found",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/Error"
+                }
+              }
+            }
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ]
+      }
+    },
+    "/api/v1/admin/users/{id}/shard/online": {
+      "get": {
+        "tags": [
+          "Admin · Users"
+        ],
+        "summary": "A user’s characters currently online (admin only)",
+        "description": "",
+        "parameters": [
+          {
+            "name": "id",
+            "in": "path",
+            "required": true,
+            "schema": {
+              "type": "integer"
+            },
+            "description": "User id."
+          }
+        ],
+        "responses": {
+          "200": {
+            "description": "Online characters",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "type": "array",
+                  "items": {
+                    "type": "object",
+                    "additionalProperties": true
+                  }
+                }
+              }
+            }
+          },
+          "400": {
+            "description": "Bad Request"
+          },
+          "404": {
+            "description": "Not found",
+            "content": {
+              "application/json": {
+                "schema": {
+                  "$ref": "#/components/schemas/Error"
+                }
+              }
+            }
+          },
+          "500": {
+            "description": "Internal Server Error"
+          }
+        },
+        "security": [
+          {
+            "cookieAuth": []
+          },
+          {
+            "bearerAuth": []
+          }
+        ]
       }
     },
     "/api/v1/admin/uo-link/config": {
diff --git a/server/test/shardIngest.champsPages.test.js b/server/test/shardIngest.champsPages.test.js
new file mode 100644
index 0000000..875ded8
--- /dev/null
+++ b/server/test/shardIngest.champsPages.test.js
@@ -0,0 +1,69 @@
+const { test, beforeEach } = require('node:test')
+const assert = require('node:assert/strict')
+
+const shardIngest = require('../src/utils/shardIngest')
+
+// Build a set of stub deps that record the champ/page/state calls the dispatcher
+// makes, plus a spy shardEvents.append and broadcast. Only the methods the tested
+// kinds touch need to be real; the rest are no-op async so ingest() never throws.
+function makeDeps() {
+  const calls = { champUpsert: [], champRemove: [], pageUpsert: [], pageRemove: [], appended: [], broadcast: [] }
+  const noop = async () => {}
+  return {
+    calls,
+    shardEvents: { append: async (row) => { calls.appended.push(row); return true } },
+    shardState: {
+      upsertChamp: async (ev) => { calls.champUpsert.push(ev) },
+      removeChamp: async (serial) => { calls.champRemove.push(serial) },
+      upsertPage: async (ev) => { calls.pageUpsert.push(ev) },
+      removePage: async (id) => { calls.pageRemove.push(id) },
+      // Unused by these kinds but present so any stray routing is a no-op.
+      clearOnline: noop, upsertOnline: noop, setOffline: noop, upsertHouse: noop, addEconomySample: noop,
+    },
+    uoLinkConfig: { recordStatus: noop },
+    broadcast: (ev) => { calls.broadcast.push(ev) },
+    log: { warn() {}, info() {}, error() {} },
+  }
+}
+
+beforeEach(() => shardIngest.reset())
+
+test('champ.update routes to shardState.upsertChamp and is not written to the event log', async () => {
+  const deps = makeDeps()
+  const ev = { kind: 'champ.update', serial: '0x1', category: 'champion', name: 'Abyss', status: 'active', t: 1 }
+  const r = await shardIngest.ingest(ev, deps)
+  assert.equal(deps.calls.champUpsert.length, 1)
+  assert.equal(deps.calls.champUpsert[0].serial, '0x1')
+  assert.equal(r.logged, false) // champ.* is state-only, not appended to shard_events
+  assert.equal(deps.calls.appended.length, 0)
+  assert.equal(deps.calls.broadcast.length, 1) // still broadcast live
+})
+
+test('champ.remove routes to shardState.removeChamp', async () => {
+  const deps = makeDeps()
+  await shardIngest.ingest({ kind: 'champ.remove', serial: '0x2', t: 2 }, deps)
+  assert.deepEqual(deps.calls.champRemove, ['0x2'])
+})
+
+test('page.new and page.updated upsert the page; page.closed removes it', async () => {
+  const deps = makeDeps()
+  await shardIngest.ingest({ kind: 'page.new', pageId: '0x24C', type: 'Bug', sender: { name: 'Al' }, t: 3 }, deps)
+  await shardIngest.ingest({ kind: 'page.updated', pageId: '0x24C', handled: true, t: 4 }, deps)
+  await shardIngest.ingest({ kind: 'page.closed', pageId: '0x24C', t: 5 }, deps)
+  assert.equal(deps.calls.pageUpsert.length, 2)
+  assert.deepEqual(deps.calls.pageRemove, ['0x24C'])
+})
+
+test('admin.audit is appended to the event log (moderation history)', async () => {
+  const deps = makeDeps()
+  const r = await shardIngest.ingest({ kind: 'admin.audit', action: 'ban', actor: 'web:jane', target: 'griefer', t: 6 }, deps)
+  assert.equal(r.logged, true)
+  assert.equal(deps.calls.appended.length, 1)
+  assert.equal(deps.calls.appended[0].kind, 'admin.audit')
+})
+
+test('champ.remove without a serial is a harmless no-op', async () => {
+  const deps = makeDeps()
+  await shardIngest.ingest({ kind: 'champ.remove', t: 7 }, deps)
+  assert.deepEqual(deps.calls.champRemove, [undefined])
+})