feat(moderation): member-raised abuse reports, to site staff only

TEAMS.md §5.6. **Core has had no user-facing report flow of any kind** — the
`moderation`, `mod_notes` and `appeals` tables are all either staff-initiated or
Discord-sanction-shaped, and nothing anywhere let a member say "this is a
problem". That was survivable while every piece of content on the site came from
staff; phase 5 lets players write to each other, so it stops being.

The gap has a specific shape: leaders moderate their own Team's forum, and a
Team's leaders are exactly the people who will not report their own Team. So the
whole point of this queue is a path that routes AROUND a Team's own leadership.
Org lead settled it on 2026-08-18: **reports are site administration only** —
there is no leader-facing view of this queue, not even a read-only one scoped to
their own Team. §5.6's "a leader may also see and act on reports for their own
Team" is not implemented and is not deferred.

`content_reports` is deliberately generic — `target_type` is a VARCHAR so a wiki
page or a news comment becomes a value rather than a table — and the queue is
mounted beside appeals under /admin/moderation rather than under Teams, because a
staffer working a queue should have one place to work.

**§5.6's literal unique key has a defect and this does not copy it.** Written as
(target_type, target_id, reporter_user_id, status) it makes CLOSED rows collide
with each other too: reporter reports a post, staff dismiss it, the behaviour
recurs, they report again — and the second dismissal is an UPDATE into a tuple
that already exists, so working the queue starts throwing duplicate-key errors on
the first repeat reporter. The key is on a generated `open_marker` instead, the
same trick `team_forum_grants.active_marker` uses: 1 while open, NULL once
closed, and NULLs are distinct — which is what §5.6's prose asks for, "one open
report per (target, reporter)".

Two other departures from the doc, both small and both flagged in the docs PR:
`handled_note`, because a queue whose resolution reason lives only in an
activity_log line is one where the next staffer to see a repeat report cannot
find out why the last was dismissed; and a CASCADE on `team_id`, so a deleted
Team does not leave a queue full of reports about content that no longer exists.

Also here: a report is filed against a target the model verifies really belongs to
the Team the request came through, or the queue's per-Team filter would quietly be
lying; the queue resolves every row's target in three batched reads rather than
N+1, which is §5.6's fourth rule (uploader, size and sniffed type without
hunting) actually paying for §5.5.4's attribution table; a target that has since
been hard-deleted comes back null and the report still lists, because "somebody
reported this and by the time we looked it was gone" is a fact a moderator needs;
and every transition writes activity_log, `dismissed` included — a queue where
acting is audited and declining to act is not is one where the cheapest way to
make a report vanish leaves no trace.

`teams_forum_edit_window_minutes` gains its range validation on the admin settings
PUT and is seeded at 15, so the value on the settings screen is the value in
force. Route manifest and OpenAPI regenerated: 6 operations added, 0 lost.

Co-Authored-By: Claude <noreply@anthropic.com>

server/src/router/v1/admin/admin.controller.js

@@ -612,6 +612,20 @@ async function updateSettings(req, res) {
     const gate = await forumSettings.assertAcknowledged(nextImageMode, req.body.acknowledge)
     if (!gate.ok) return res.status(gate.status).json({ message: gate.error })
   }
+  if (forumSettings.EDIT_WINDOW_KEY in updates) {
+    // The post edit window (phase 5). An ordinary key with a range, validated
+    // here rather than left to the model's read-side clamp: a read that silently
+    // coerces a nonsense value back to the default is right for a hand-edited
+    // row and wrong for an admin who just typed one, who should be told.
+    const raw = updates[forumSettings.EDIT_WINDOW_KEY]
+    const n = Number(raw)
+    if (!Number.isInteger(n) || n < 0 || n > forumSettings.EDIT_WINDOW_MAX) {
+      return res.status(400).json({
+        message: `teams_forum_edit_window_minutes must be a whole number of minutes between 0 and ${forumSettings.EDIT_WINDOW_MAX}`,
+      })
+    }
+    updates[forumSettings.EDIT_WINDOW_KEY] = String(n)
+  }
   {
     // The stale-acknowledgement lock: a reworded notice freezes the forum
     // settings until it is re-given, and does NOT turn uploads off (§5.5.5).

server/src/router/v1/admin/moderation.controller.js

@@ -6,6 +6,7 @@ const moderation = require('../../../model/moderation/moderation.model')
 const modNotes = require('../../../model/modNotes/modNotes.model')
 const modNotesDb = require('../../../model/modNotes/modNotes.db')
 const appeals = require('../../../model/appeals/appeals.model')
+const contentReports = require('../../../model/reports/contentReports.model')
 const { isTerminal, isAppealableType, reversalStatusFor } = require('../../../model/appeals/appeals.pure')
 const botInternalClient = require('../../../utils/botInternalClient')
 const activity = require('../../../model/activity/activity.model')
@@ -295,6 +296,68 @@ async function getUserAppeals(req, res) {
   }
 }
 
+// ── Content reports (TEAMS.md §5.6) ───────────────────────────────────────
+//
+// Mounted here rather than under Teams, and that placement is the design: a
+// staffer working a queue should have one place to work, and a report about a
+// forum post is the same job as a report about anything else. `target_type` is a
+// VARCHAR precisely so the next consumer — a wiki page, a news comment — arrives
+// as a value in this same queue and not as a second screen.
+//
+// **This is the only view of the queue that exists.** Team leaders have no
+// report-facing surface at all, because the gap §5.6 closes is that a Team's
+// leaders are exactly the people who will not report their own Team. Org lead,
+// 2026-08-18: reports are site administration only.
+
+async function getContentReports(req, res) {
+  try {
+    const { limit, offset } = pageParams(req)
+    const status = typeof req.query.status === 'string' ? req.query.status : undefined
+    if (status && status !== 'all' && !contentReports.STATUSES.includes(status)) {
+      return res.status(400).json({ message: 'Unknown report status' })
+    }
+    const teamId = Number(req.query.teamId) || undefined
+    return res.json({
+      reports: await contentReports.queue({ status, teamId, limit, offset }),
+      openCount: await contentReports.openCount(),
+    })
+  } catch (err) {
+    log.error('getContentReports failed', { error: err.message })
+    return res.status(500).json({ message: 'Internal Server Error' })
+  }
+}
+
+/**
+ * Move a report along the queue.
+ *
+ * Every transition writes `activity_log`, including `dismissed` — especially
+ * `dismissed`. A queue where acting is audited and declining to act is not is one
+ * where the cheapest way to make a report disappear leaves no trace, and the
+ * reports most worth auditing are exactly the ones somebody wanted gone.
+ */
+async function handleContentReport(req, res) {
+  try {
+    const result = await contentReports.handle({
+      id: Number(req.params.id),
+      actor: req.user,
+      status: req.body.status,
+      note: req.body.note,
+    })
+    if (!result.ok) return res.status(result.status || 400).json({ message: result.error })
+
+    await activity.log({
+      req,
+      action: 'moderation.report.handle',
+      detail: `${req.user.username} (#${req.user.id}) set report #${req.params.id} to ${req.body.status}`
+        + `${req.body.note ? `: "${req.body.note}"` : ''}`,
+    })
+    return res.json(result.report)
+  } catch (err) {
+    log.error('handleContentReport failed', { error: err.message })
+    return res.status(500).json({ message: 'Internal Server Error' })
+  }
+}
+
 module.exports = {
   getSummary,
   getRecent,
@@ -311,4 +374,6 @@ module.exports = {
   claimAppeal,
   resolveAppeal,
   getUserAppeals,
+  getContentReports,
+  handleContentReport,
 }

server/src/router/v1/admin/moderation.router.js

@@ -1,4 +1,5 @@
-// Admin · Moderation — the moderation dashboard and the appeals queue.
+// Admin · Moderation — the moderation dashboard, the appeals queue and the
+// member-raised content-report queue (TEAMS.md §5.6).
 //
 // Mounted at /api/v1/admin/moderation by admin/index.js, which already applied
 // `noindex, isLoggedIn, staffOnly`. Read-only views over the Discord bot's
@@ -16,6 +17,7 @@ const express = require('express')
 const { body, param } = require('express-validator')
 
 const moderation = require('./moderation.controller')
+const contentReports = require('../../../model/reports/contentReports.model')
 const { requireRole } = require('../../../utils/auth')
 const validate = require('../../../middleware/validate')
 
@@ -171,4 +173,34 @@ moderationRouter.get(
   moderation.getUserAppeals,
 )
 
+// ── Content reports (TEAMS.md §5.6) ───────────────────────────────────────
+// Beside appeals rather than under Teams: a staffer working a queue should have
+// one place to work. There is no leader-facing counterpart to these two routes
+// and there is not meant to be — see the controller.
+moderationRouter.get(
+  '/reports',
+  // #swagger.tags = ['Admin · Moderation']
+  // #swagger.summary = 'The member-raised content report queue'
+  // #swagger.description = 'Defaults to the open work (`open` + `reviewing`); filter with ?status=<open|reviewing|actioned|dismissed|all> and ?teamId=, page with ?limit&offset. Each row carries its TARGET already resolved — a post’s excerpt and author, a thread’s title, or an upload’s uploader, byte size and SNIFFED mimetype — so triage never means hunting for what was reported. A target that has since been hard-deleted comes back as null and the report still lists: "somebody reported this and by the time we looked it was gone" is a fact worth seeing.'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  /* #swagger.responses[200] = { description: 'The queue', content: { "application/json": { schema: { type: 'object', properties: { reports: { type: 'array', items: { $ref: "#/components/schemas/ContentReport" } }, openCount: { type: 'integer' } } } } } } */
+  moderation.getContentReports,
+)
+moderationRouter.post(
+  '/reports/:id/handle',
+  // #swagger.tags = ['Admin · Moderation']
+  // #swagger.summary = 'Claim, action or dismiss a content report'
+  // #swagger.description = 'Handling a report is bookkeeping about the report, not moderation of the content — acting on the content itself is the ordinary forum moderation route, or a site-wide sanction against the account. Every transition writes activity_log, `dismissed` included: a queue where acting is audited and declining to act is not is one where the cheapest way to make a report vanish leaves no trace.'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  // #swagger.parameters['id'] = { in: 'path', required: true, schema: { type: 'integer' }, description: 'Report id.' }
+  /* #swagger.requestBody = { required: true, content: { "application/json": { schema: { type: 'object', required: ['status'], properties: { status: { type: 'string', enum: ['open','reviewing','actioned','dismissed'] }, note: { type: 'string', maxLength: 500 } } } } } } */
+  /* #swagger.responses[200] = { description: 'The updated report', content: { "application/json": { schema: { $ref: "#/components/schemas/ContentReport" } } } } */
+  /* #swagger.responses[404] = { description: 'Report not found', content: { "application/json": { schema: { $ref: "#/components/schemas/Error" } } } } */
+  param('id').isInt({ min: 1 }),
+  body('status').isIn(contentReports.STATUSES),
+  body('note').optional({ values: 'falsy' }).isString().trim().isLength({ max: 500 }),
+  validate,
+  moderation.handleContentReport,
+)
+
 module.exports = moderationRouter

server/src/router/v1/player/teamForum.controller.js

@@ -24,6 +24,7 @@ const grants = require('../../../model/teams/teamGrants.model')
 const forum = require('../../../model/teams/teamForum.model')
 const forumSettings = require('../../../model/teams/teamForumSettings.model')
 const uploads = require('../../../model/teams/teamForumUploads.model')
+const reports = require('../../../model/reports/contentReports.model')
 const activity = require('../../../model/activity/activity.model')
 
 const log = require('../../../utils/logger')('teams')
@@ -359,6 +360,45 @@ async function revokeGrant(req, res) {
   }
 }
 
+// ── abuse reports (§5.6) ───────────────────────────────────────────────────
+
+/**
+ * File a report about a thread, a post or an upload.
+ *
+ * **This is the one write in this file that does nothing to the content.** A
+ * report opens a queue item and changes no status, no flag and no counter — which
+ * is what keeps it out of §5.3's moderation ledger, and what stops "report" from
+ * becoming a way for any participant to hide anything.
+ *
+ * It reaches SITE STAFF and nobody else. The hole §5.6 closes is that leaders
+ * moderate their own Team and a Team's leaders are exactly the people who will
+ * not report their own Team, so a leader-visible queue would hand a complaint
+ * about a leader straight back to them. There is deliberately no leader-facing
+ * view anywhere in this phase (org lead, 2026-08-18).
+ *
+ * The route sits behind the same `resolveForum` guard as everything else, so a
+ * reporter is by construction someone who can already see what they are
+ * reporting — and the model additionally checks the target really belongs to the
+ * Team the request came through, or the queue's per-Team filter would be lying.
+ */
+async function createReport(req, res) {
+  try {
+    const ctx = await resolveForum(req)
+    if (!ctx) return res.status(404).json({ message: 'Not found' })
+
+    return send(res, await reports.file({
+      team: ctx.team,
+      actor: req.user,
+      targetType: req.body.targetType,
+      targetId: Number(req.body.targetId),
+      reason: req.body.reason,
+      detail: req.body.detail,
+    }))
+  } catch (err) {
+    return fail(res, err, 'create report')
+  }
+}
+
 // ── uploads (§5.5.4) ───────────────────────────────────────────────────────
 
 /**
@@ -409,4 +449,5 @@ module.exports = {
   revokeGrant,
   createUpload,
   deleteUpload,
+  createReport,
 }

server/src/router/v1/player/teamForum.router.js

@@ -16,6 +16,7 @@ const express = require('express')
 const { body, param } = require('express-validator')
 
 const ctrl = require('./teamForum.controller')
+const contentReports = require('../../../model/reports/contentReports.model')
 const validate = require('../../../middleware/validate')
 const { makeLimiter } = require('../../../middleware/rateLimit')
 const { upload } = require('../admin/imageUpload')
@@ -40,6 +41,17 @@ const grantLimiter = makeLimiter({
   message: 'Too many grant changes. Please slow down.',
 })
 
+// Tightest of the three, and §5.6's third rule is why: a report costs the
+// reporter nothing and costs a staffer attention, so the queue is the one surface
+// here that can be used as a harassment tool. The unique key already stops
+// duplicate open reports on one target; this stops a spread of them.
+const reportLimiter = makeLimiter({
+  windowMs: 60 * 60 * 1000,
+  max: 10,
+  label: 'team-forum-report',
+  message: 'Too many reports. Please give staff a chance to look at the ones you have raised.',
+})
+
 // Bytes, not requests: the per-account daily quota lives in the uploads model,
 // and this is the per-IP flood guard in front of it.
 const uploadLimiter = makeLimiter({
@@ -219,6 +231,28 @@ forumRouter.delete(
   ctrl.revokeGrant,
 )
 
+// ── abuse reports (§5.6) ───────────────────────────────────────────────────
+
+forumRouter.post(
+  '/:slug/forum/report',
+  // #swagger.tags = ['Player · Teams']
+  // #swagger.summary = 'Report a thread, post or upload to site staff'
+  // #swagger.description = 'The first user-facing report flow core has ever had. **A report is not a moderation action** — it changes nothing about the content and opens a queue item, which is what keeps it out of the Team’s moderation ledger and stops "report" becoming a way for any participant to hide anything. It reaches SITE STAFF and nobody else: leaders moderate their own Team, and a Team’s leaders are exactly the people who will not report their own Team, so there is no leader-facing view of this queue anywhere. One open report per (target, reporter) — a second answers 409 rather than pretending to succeed — plus an hourly per-IP cap.'
+  // #swagger.parameters['slug'] = { in: 'path', required: true, schema: { type: 'string' }, description: 'The Team slug.' }
+  /* #swagger.requestBody = { required: true, content: { "application/json": { schema: { type: 'object', required: ['targetType','targetId','reason'], properties: { targetType: { type: 'string', enum: ['team_forum_thread','team_forum_post','team_forum_upload'] }, targetId: { type: 'integer' }, reason: { type: 'string', enum: ['spam','abuse','sexual','illegal','impersonation','other'] }, detail: { type: 'string', maxLength: 500 } } } } } } */
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  /* #swagger.responses[200] = { description: 'Raised', content: { "application/json": { schema: { type: 'object', properties: { ok: { type: 'boolean' }, reportId: { type: 'integer' } } } } } } */
+  /* #swagger.responses[404] = { description: 'Forum off, no access, or the target is not in this Team', content: { "application/json": { schema: { $ref: "#/components/schemas/Error" } } } } */
+  /* #swagger.responses[409] = { description: 'You already have an open report on this', content: { "application/json": { schema: { $ref: "#/components/schemas/Error" } } } } */
+  reportLimiter,
+  body('targetType').isIn(contentReports.TARGET_TYPES),
+  body('targetId').isInt({ min: 1 }).toInt(),
+  body('reason').isIn(contentReports.REASONS),
+  body('detail').optional().isString().trim().isLength({ max: 500 }),
+  validate,
+  ctrl.createReport,
+)
+
 // ── uploads ────────────────────────────────────────────────────────────────
 
 forumRouter.post(