server/db/schema.sql

@@ -1774,9 +1774,18 @@ CREATE TABLE IF NOT EXISTS engagement_cooldowns (
   -- MariaDB would coerce a NULL one anyway. '' is "this rule cools per user, not
   -- per subject".
   subject_key  VARCHAR(190) NOT NULL DEFAULT '',
+  -- The CHANNEL the cooldown is about, added in Phase 11b after the live walk.
+  -- Without it a rule naming two channels delivers on exactly ONE of them: the
+  -- claim runs inside the engine's per-channel loop, `inapp` is ranked first on
+  -- purpose (so push can reference its inbox row), and every later channel is
+  -- then reported as cooled. Phase 11b's decision 8 requires the letter and the
+  -- inbox item to fire together, so the cooldown is per delivery, not per
+  -- occasion. VARCHAR like `engagement_outbox.channel`, and for the same reason:
+  -- the channel set is data a module can extend.
+  channel      VARCHAR(32)  NOT NULL DEFAULT '',
   last_fired_at DATETIME    NOT NULL,
   fire_count   INT          NOT NULL DEFAULT 1,
-  PRIMARY KEY (rule_id, user_id, subject_key),
+  PRIMARY KEY (rule_id, user_id, subject_key, channel),
   CONSTRAINT fk_engc_rule FOREIGN KEY (rule_id) REFERENCES engagement_rules(id) ON DELETE CASCADE,
   CONSTRAINT fk_engc_user FOREIGN KEY (user_id) REFERENCES users(id) ON DELETE CASCADE,
   -- So a prune worker can drop rows older than the longest configured cooldown.
@@ -1785,6 +1794,29 @@ CREATE TABLE IF NOT EXISTS engagement_cooldowns (
   INDEX idx_engc_sweep (last_fired_at)
 ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4;
 
+-- Widen the key on a deployment that already has the table. Two statements, and
+-- the second is guarded because MariaDB has no conditional form of a PRIMARY KEY
+-- change: re-running `DROP PRIMARY KEY, ADD PRIMARY KEY` on a table that already
+-- carries the new one is an error, not a no-op, so replaying this file on every
+-- boot would fail the whole schema after the first run. The guard reads the key
+-- itself out of information_schema rather than the column's existence, because
+-- `ADD COLUMN IF NOT EXISTS` above can succeed while the key change does not.
+--
+-- Existing rows keep `channel = ''`, which is one stale cooldown per (rule, user,
+-- subject) that expires on its own interval. That is the right trade against
+-- deleting them: a cooldown that outlives its rewrite costs at most one delayed
+-- notification, and dropping the table would let a bounce storm through.
+ALTER TABLE engagement_cooldowns ADD COLUMN IF NOT EXISTS channel VARCHAR(32) NOT NULL DEFAULT '';
+SET @engc_key_has_channel := (
+  SELECT COUNT(*) FROM information_schema.STATISTICS
+   WHERE TABLE_SCHEMA = DATABASE() AND TABLE_NAME = 'engagement_cooldowns'
+     AND INDEX_NAME = 'PRIMARY' AND COLUMN_NAME = 'channel'
+);
+SET @sql := IF(@engc_key_has_channel = 0,
+  'ALTER TABLE engagement_cooldowns DROP PRIMARY KEY, ADD PRIMARY KEY (rule_id, user_id, subject_key, channel)',
+  'DO 0');
+PREPARE stmt FROM @sql; EXECUTE stmt; DEALLOCATE PREPARE stmt;
+
 -- §4.2a. Modelled on announce_jobs / announce_job_legs. One row per
 -- (rule, user, channel) occurrence of an event.
 CREATE TABLE IF NOT EXISTS engagement_outbox (

server/src/engagement/engine.js

@@ -203,9 +203,18 @@ async function applyRule(rule, event, now) {
         summary.capped += 1
         continue
       }
-      // One statement, guarded on the interval, so two concurrent emits cannot
+      // Guarded on the interval, so two concurrent emits cannot both pass a
-      // both pass a read-then-write check (§4.1).
+      // read-then-write check (§4.1).
-      const allowed = await cooldownsDb.claim(rule.id, userId, subjectKey, rule.cooldown_seconds, now)
+      //
+      // **Keyed on the CHANNEL as well**, which is what makes this loop correct
+      // rather than what makes it work. Without the channel, the first channel of
+      // a rule claims the cooldown and every later one is refused as cooling —
+      // and `inapp` is ranked first above, so a rule naming email + in-app would
+      // deliver the in-app item and silently never the mail. Found on Phase 11b's
+      // live rig; a cooldown is per delivery, not per occasion.
+      const allowed = await cooldownsDb.claim(
+        rule.id, userId, subjectKey, channel, rule.cooldown_seconds, now,
+      )
       if (!allowed) {
         summary.cooled += 1
         continue

server/src/model/engagement/engagementCooldowns.db.js

@@ -1,8 +1,14 @@
 const { query } = require('../../utils/db')
 
 /**
- * Claim a fire for (rule, user, subject), or refuse it because the pair is still
+ * Claim a fire for (rule, user, subject, channel), or refuse it because that
- * cooling. ENGAGEMENT.md §4.1.
+ * delivery is still cooling. ENGAGEMENT.md §4.1.
+ *
+ * **`channel` is part of the key, and Phase 11b is where that was settled.** The
+ * engine claims inside its per-channel loop, so a key without the channel means
+ * the first channel of a two-channel rule claims the cooldown and every later one
+ * is refused as cooling - which made every in-universe email body of Phase 11b
+ * unreachable behind the in-app one. A cooldown is per delivery.
  *
  * **Two statements, each of which is its own atomic decision** - and it is worth
  * saying why it is not the single `INSERT ... ON DUPLICATE KEY UPDATE` §4.1
@@ -37,28 +43,29 @@ const { query } = require('../../utils/db')
  * `cooldown_seconds = 0` always passes, which is the documented meaning of a rule
  * with no cooldown: the guard becomes `last_fired_at <= now`, and it is.
  */
-async function claim(ruleId, userId, subjectKey, cooldownSeconds, now = new Date()) {
+async function claim(ruleId, userId, subjectKey, channel, cooldownSeconds, now = new Date()) {
   const moved = await query(
     `UPDATE engagement_cooldowns
         SET last_fired_at = ?, fire_count = fire_count + 1
-      WHERE rule_id = ? AND user_id = ? AND subject_key = ?
+      WHERE rule_id = ? AND user_id = ? AND subject_key = ? AND channel = ?
         AND last_fired_at <= ? - INTERVAL ? SECOND`,
-    [now, ruleId, userId, subjectKey, now, cooldownSeconds],
+    [now, ruleId, userId, subjectKey, channel, now, cooldownSeconds],
   )
   if (Number(moved?.affectedRows || 0) === 1) return true
 
   const inserted = await query(
-    `INSERT IGNORE INTO engagement_cooldowns (rule_id, user_id, subject_key, last_fired_at, fire_count)
+    `INSERT IGNORE INTO engagement_cooldowns (rule_id, user_id, subject_key, channel, last_fired_at, fire_count)
-     VALUES (?, ?, ?, ?, 1)`,
+     VALUES (?, ?, ?, ?, ?, 1)`,
-    [ruleId, userId, subjectKey, now],
+    [ruleId, userId, subjectKey, channel, now],
   )
   return Number(inserted?.affectedRows || 0) === 1
 }
 
-const get = async (ruleId, userId, subjectKey) => {
+const get = async (ruleId, userId, subjectKey, channel) => {
   const [row] = await query(
-    'SELECT * FROM engagement_cooldowns WHERE rule_id = ? AND user_id = ? AND subject_key = ?',
+    `SELECT * FROM engagement_cooldowns
-    [ruleId, userId, subjectKey],
+      WHERE rule_id = ? AND user_id = ? AND subject_key = ? AND channel = ?`,
+    [ruleId, userId, subjectKey, channel],
   )
   return row || null
 }

server/src/modules/registries.js

@@ -874,6 +874,10 @@ function checkSeedRule(owner, entry, ownTemplateKeys, coreKeys) {
     name: r.name,
     audience: r.audience,
     audience_segment_id: null,
+    // Checked above and carried here: the column is NOT NULL, so a normalizer
+    // that validates the ceiling and then drops it fails every insert in the
+    // group at boot — loudly, but only on a real database.
+    max_sends_per_hour: r.max_sends_per_hour,
     channels: [...r.channels],
     template_keys: { ...keys },
     conditions: r.conditions === undefined ? null : r.conditions,

server/test/engagementEngine.test.js

@@ -98,8 +98,11 @@ function installStubs() {
   // the pair is still cooling. `engagementEngineSql.test.js` is what proves the
   // SQL itself - a stub can only ever agree with whoever wrote it, and in this
   // case the first version of both was wrong together.
-  cooldownsDb.claim = async (ruleId, userId, subjectKey, cooldownSeconds, now) => {
+  cooldownsDb.claim = async (ruleId, userId, subjectKey, channel, cooldownSeconds, now) => {
-    const key = `${ruleId}|${userId}|${subjectKey}`
+    // `channel` is in the key, exactly as the PRIMARY KEY is: a rule naming two
+    // channels must deliver on both, and a stub that dropped the channel would
+    // agree with the engine bug Phase 11b's live walk found.
+    const key = `${ruleId}|${userId}|${subjectKey}|${channel}`
     const row = store.cooldowns.get(key)
     if (!row) {
       store.cooldowns.set(key, { last_fired_at: now, fire_count: 1 })
@@ -327,6 +330,26 @@ test('a cooldown that has expired lets the same subject through again', async ()
   assert.equal(outboxRows().length, 2)
 })
 
+test('a cooldown does not stop a rule delivering on its OTHER channels', async () => {
+  // Phase 11b's live walk. The claim runs inside the per-channel loop, so a key
+  // without the channel let the FIRST channel claim the cooldown and reported
+  // every later one as cooled — and `inapp` is ranked ahead of `email` on
+  // purpose, so a two-channel rule delivered the inbox item and silently never
+  // the mail. Decision 8 requires both, and this is the assertion that says so.
+  addUser(10)
+  optIn(10, 'uo.house.idoc_warning', 'email')
+  optIn(10, 'uo.house.idoc_warning', 'inapp')
+  addRule({ cooldown_seconds: 86_400, channels: ['email', 'inapp'] })
+
+  await engine.dispatch(event(), T0)
+  assert.deepEqual(outboxRows().map((r) => r.channel).sort(), ['email', 'inapp'])
+
+  // …and the cooldown still holds, on both channels, for a second event about
+  // the same house inside the day. Per-delivery, not per-channel-forever.
+  await engine.dispatch(event(), later(60_000))
+  assert.equal(outboxRows().length, 2)
+})
+
 test('two rules on one trigger each get their own cooldown', async () => {
   addRule({ cooldown_seconds: 3600 })
   addRule({ cooldown_seconds: 3600 })

server/test/moduleEngagementSeeds.test.js

@@ -149,6 +149,32 @@ test('a rule must carry a per-hour ceiling', () => {
   assert.match(err, /max_sends_per_hour/)
 })
 
+test('a normalized rule carries every column the insert reads', () => {
+  // Refusing a bad ceiling and then DROPPING a good one are different bugs, and
+  // the first test cannot see the second: `engagementRules.db.insert` binds a
+  // fixed column list, so a field validated and not carried through arrives as
+  // NULL and fails the whole group at boot — on a real database only. Asserted
+  // against the column list itself rather than one field, because the next
+  // field added to the declaration is the next one that can be forgotten here.
+  assert.equal(trySeeds('demo', {
+    templates: [tpl()],
+    ruleGroups: [{ key: 'v1', rules: [rule({ delay_seconds: 60, cancel_on: ['demo.house.refreshed'] })] }],
+  }), null)
+
+  const seeded = registries.engagementSeedsFor('demo').ruleGroups[0].rules[0]
+  for (const column of [
+    'trigger_id', 'name', 'enabled', 'audience', 'audience_segment_id', 'max_sends_per_hour',
+    'channels', 'template_keys', 'conditions', 'cooldown_seconds', 'delay_seconds', 'cancel_on',
+    'updated_by',
+  ]) {
+    assert.ok(column in seeded, `normalized rule is missing "${column}"`)
+    assert.notEqual(seeded[column], undefined, `normalized rule leaves "${column}" undefined`)
+  }
+  assert.equal(seeded.max_sends_per_hour, 200)
+  assert.equal(seeded.delay_seconds, 60)
+  assert.deepEqual(seeded.cancel_on, ['demo.house.refreshed'])
+})
+
 test('registering twice is a collision, not an addition', () => {
   assert.equal(trySeeds('demo', { templates: [tpl()] }), null)
   assert.match(trySeeds('demo', { templates: [tpl({ key: 'demo.other' })] }), /already registered/)