feat(shard): admin write plane, help-page queue, and public champion board

Wire up the three uo-link sidecar surfaces that weren't integrated yet.

Champion spawns
- Ingest champ.update/champ.remove into a new shard_champs table (served from
  our own store, like online/houses); public /site/champs board with a nav link,
  live via the existing SSE feed (champ.* added to the public allowlist).

Staff write plane (admin + moderator)
- kick / ban / unban / broadcast via /admin/shard/*; actor is stamped server-side
  from the session, never the browser. Sidecar status codes mapped (403 disabled/
  protected, 404 unknown, 503/504 transient). admin.audit events are logged and
  surfaced at /admin/shard/audit.
- New admin "In-Game Ops" view (/admin/shard-ops), plus per-account Kick/Ban/Unban
  on the user-detail and character views (ShardAccountActions, self-gated to staff).

Help-page (support) queue
- Ingest page.new/updated/closed into a new shard_pages table; respond/close via
  /admin/shard/pages/*. Champ board and page queue are snapshotted from the
  sidecar's /champs and /pages on every WS (re)connect (guarded so a failed call
  never wipes local state).

Verified live end-to-end against MariaDB + the Rust sidecar + ServUO; unit tests
cover ingest routing (shardIngest.champsPages.test.js). Swagger regenerated.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_0114TpmrNW4wNXsHq5CR72jQ

server/src/router/v1/admin/admin.routes.js

@@ -12,6 +12,7 @@ const authProviders = require('./authProviders.controller')
 const discordBot = require('./discordBot.controller')
 const emailConfig = require('./emailConfig.controller')
 const uoLink = require('./uoLink.controller')
+const shardOps = require('./shardOps.controller')
 const usersShard = require('./usersShard.controller')
 const selfShard = require('../player/shard.controller')
 const moderation = require('./moderation.controller')
@@ -181,6 +182,112 @@ adminRouter.get(
   selfShard.getSales,
 )
 
+// ── In-game staff operations (uo-link write plane + support queue) ─────
+// Privileged live-shard actions and the help-page queue, open to moderators as
+// well as admins (modAccess). `actor` is stamped server-side from the session in
+// the controller — the body never carries it. See shardOps.controller.js.
+adminRouter.post(
+  '/shard/kick',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Kick every live session of an account (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  /* #swagger.requestBody = { required: true, content: { "application/json": { schema: { type: "object", properties: { account: { type: "string" }, serial: { type: "string" } } } } } } */
+  /* #swagger.responses[200] = { description: 'Kicked', content: { "application/json": { schema: { type: "object", additionalProperties: true } } } } */
+  /* #swagger.responses[403] = { description: 'Protected target or write plane disabled', content: { "application/json": { schema: { $ref: "#/components/schemas/Error" } } } } */
+  modAccess,
+  body('account').optional({ values: 'falsy' }).matches(SHARD_ACCOUNT_RE),
+  body('serial').optional({ values: 'falsy' }).matches(/^0x[0-9a-fA-F]+$/),
+  validate,
+  shardOps.kick,
+)
+adminRouter.post(
+  '/shard/ban',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Ban an account, timed or indefinite (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  /* #swagger.requestBody = { required: true, content: { "application/json": { schema: { type: "object", properties: { account: { type: "string" }, serial: { type: "string" }, durationSec: { type: "integer" }, reason: { type: "string" } } } } } } */
+  /* #swagger.responses[200] = { description: 'Banned', content: { "application/json": { schema: { type: "object", additionalProperties: true } } } } */
+  /* #swagger.responses[403] = { description: 'Protected target or write plane disabled', content: { "application/json": { schema: { $ref: "#/components/schemas/Error" } } } } */
+  modAccess,
+  body('account').optional({ values: 'falsy' }).matches(SHARD_ACCOUNT_RE),
+  body('serial').optional({ values: 'falsy' }).matches(/^0x[0-9a-fA-F]+$/),
+  body('durationSec').optional().isInt({ min: 0, max: 315360000 }),
+  body('reason').optional({ values: 'falsy' }).isString().trim().isLength({ max: 500 }),
+  validate,
+  shardOps.ban,
+)
+adminRouter.post(
+  '/shard/unban',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Clear an account ban (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  /* #swagger.requestBody = { required: true, content: { "application/json": { schema: { type: "object", properties: { account: { type: "string" } }, required: ["account"] } } } } */
+  /* #swagger.responses[200] = { description: 'Unbanned', content: { "application/json": { schema: { type: "object", additionalProperties: true } } } } */
+  modAccess,
+  body('account').matches(SHARD_ACCOUNT_RE),
+  validate,
+  shardOps.unban,
+)
+adminRouter.post(
+  '/shard/broadcast',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Broadcast a system message to everyone online (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  /* #swagger.requestBody = { required: true, content: { "application/json": { schema: { type: "object", properties: { text: { type: "string" }, hue: { type: "integer" } }, required: ["text"] } } } } */
+  /* #swagger.responses[200] = { description: 'Broadcast', content: { "application/json": { schema: { type: "object", additionalProperties: true } } } } */
+  modAccess,
+  body('text').isString().trim().isLength({ min: 1, max: 300 }),
+  body('hue').optional().isInt({ min: 0, max: 3000 }),
+  validate,
+  shardOps.broadcast,
+)
+adminRouter.get(
+  '/shard/pages',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Open help-page (support) queue (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  /* #swagger.responses[200] = { description: 'Open pages', content: { "application/json": { schema: { type: "array", items: { type: "object", additionalProperties: true } } } } } */
+  modAccess,
+  shardOps.listPages,
+)
+adminRouter.post(
+  '/shard/pages/:id/respond',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Reply to a help page, optionally closing it (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  // #swagger.parameters['id'] = { in: 'path', required: true, schema: { type: 'string' }, description: 'Page id (sender serial).' }
+  /* #swagger.requestBody = { required: true, content: { "application/json": { schema: { type: "object", properties: { message: { type: "string" }, close: { type: "boolean" } }, required: ["message"] } } } } */
+  /* #swagger.responses[200] = { description: 'Responded', content: { "application/json": { schema: { type: "object", additionalProperties: true } } } } */
+  /* #swagger.responses[404] = { description: 'Unknown page', content: { "application/json": { schema: { $ref: "#/components/schemas/Error" } } } } */
+  modAccess,
+  param('id').matches(/^0x[0-9a-fA-F]+$/),
+  body('message').isString().trim().isLength({ min: 1, max: 500 }),
+  body('close').optional().isBoolean(),
+  validate,
+  shardOps.respondPage,
+)
+adminRouter.post(
+  '/shard/pages/:id/close',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Resolve a help page without a reply (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  // #swagger.parameters['id'] = { in: 'path', required: true, schema: { type: 'string' }, description: 'Page id (sender serial).' }
+  /* #swagger.responses[200] = { description: 'Closed', content: { "application/json": { schema: { type: "object", additionalProperties: true } } } } */
+  modAccess,
+  param('id').matches(/^0x[0-9a-fA-F]+$/),
+  validate,
+  shardOps.closePage,
+)
+adminRouter.get(
+  '/shard/audit',
+  // #swagger.tags = ['Admin · Shard']
+  // #swagger.summary = 'Recent in-game moderation audit events (admin/moderator)'
+  // #swagger.security = [{ "cookieAuth": [] }, { "bearerAuth": [] }]
+  /* #swagger.responses[200] = { description: 'admin.audit events, newest first', content: { "application/json": { schema: { type: "array", items: { $ref: "#/components/schemas/ShardEvent" } } } } } */
+  modAccess,
+  shardOps.listAudit,
+)
+
 // ── Image uploads (screenshots/gallery) ───────────────────────────────
 const UPLOAD_DIR =
   process.env.UPLOAD_DIR || path.join(__dirname, '..', '..', '..', '..', 'uploads')